Understanding ECM Is About Dialect

One thing I’ve learned over 15 years in ECM is that there are characteristics in individual systems and solutions that often come to the level of idiosyncrasies.  The problem is that too often people on opposite sides of the table can argue against the same side of a solution for hours without realizing that both... Continue Reading →

The Last Architect

Much is written about the changing role of IT in organizations brought about by the cloud. I truly believe the days of corporate enterprise kingdoms  commanding huge budgets and headcount are numbered. Moving to the cloud and SaaS is simply too compelling of a business argument not to pursue The downstream effects however are not fully... Continue Reading →

Three Tips for Road Warriors

My intent this week had been to start a series of posts on partnering strategies, but all of that changed while I was watching the final quarter of the Giants vs. Cowboys game.  I got a call on my cell phone from a number I didn’t know.  I didn’t answer, instead letting it go to... Continue Reading →

If Healthcare Were Software

The Supreme Court hearings on the Patient Protection and Affordability Act (Obamacare)  last week fascinated me. It is one of the few news stories in recent memory that requires you to think rather than just react. In following the topic, I have tied to compare and look for patterns in other areas of my life... Continue Reading →

Chief Why Officer

When I was a teenager I visited my father's office once and learned the most important business lesson of my life. He had retired from the army and was working for the city as an operations supervisor. When you sat in the chair across from him you could see  taped to the wall behind him... Continue Reading →

On Leadership and Denial

I had an interesting coversation last night and the topic of leadership came up. Several years ago I was trying to improve my own performance and dived into the plethora of leadership literature out there. John Maxwell, Jack Welch and others have written many great things on the topic but recent chats among friends have... Continue Reading →

Listen to Your Own Plumbers

Ron Miller's piece on Changing the IT Plumber's Image yesterday was excellent. Most businesses do not see the business value their own IT organizations can and SHOULD be providing. Instead of being seen as the experts who can expand the business through new technology, IT is just somebody you call when your virtual toilet backs... Continue Reading →

Straight Talk in User Groups

It's that time of year again and everyone is deciding which conferences to attend. I enjoy speaking at user groups propably more than any other venue. I always make a point afterward to read the feedback to see if there is anything to improve upon. About a year ago I was priviledged to speak at all of the... Continue Reading →

Sharing Super Powers

A bright light was finally illuminated on some odd questions and conversations I had been hearing lately.  These questions were about how administrators and super users could have super privileges and not have the ability to do everything at the same time.  Sort of like giving Lois Lane kryptonite to make sure that she can... Continue Reading →

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