Why Did I Say That?

This is part 2 of a short series.For context I suggest reading part 1 - I Talk Too Much - before continuing. Recognizing that you are talking too much is only the beginning. For real change it is essential to understand why you keep doing that "thing" without thinking. This is true for eating, relationships... Continue Reading →

Manage At Home

In addition to everyone trying their best to work from home, some people managers are dealing with an entirely new dynamic for the first time. Managing at home. There has been a swing from embracing to refusing to implement virtual workforces over the years but now hard nosed opponents have no other choice. These are... Continue Reading →

Work AT Home not FROM It

Everyone is struggling with working from home as we collectively face a global pandemic. Meme's in the millions about it are on every platform. I would argue though that working FROM home is not what we should be trying to do now. We need to be working AT home. From now on. What is the... Continue Reading →

Stretch

Leading teams is hard. It is also one of the most enjoyable things I have ever had the privilege to do. Bringing together talented people, clearing the path and watching them shine is amazing. We are often asked to create "stretch" goals for ourselves and our teams. Stretching is important. It creates flexibility, builds strength... Continue Reading →

Mermaids and the Depth of Professionalism

We recently took our daughter to see the Weeki Wachee mermaids, one of Florida’s oldest tourist attractions.  Our daughter watched in amazement as the curtains pulled back in the underwater theater to reveal three live mermaids.  The show was fun but I couldn’t watch the mermaids with childlike wonder.  I was amazed by the technical... Continue Reading →

Mystery Shopping in ECM

Generating leads is a big part of the business for a software vendor, but too often, it is the weakest link.  It often seems that the major qualification for telesales is the ability to fog a mirror.  That American idiom that has you put a mirror under a body’s nose to see if it fogs... Continue Reading →

Surprise – Your Project is a Failure

I have been thinking about project failure for the last several days. Perhaps because of the healthcare.gov problems or maybe because I put up Christmas lights that failed to entice even a single passing aircraft to attempt landing on my lawn. In a word - disappointing. Expectations were not met. It seems every project that fails... Continue Reading →

Cutting Paper Cold Turkey

Hello, my name is Marko and I used to have a pack a month habit.  Sorry I meant to say ream a month habit.  But this summer two events merged and I found myself quitting paper cold turkey.  First my home office shrank and then I joined Hyland.  Hyland was my tipping point.  You see hyland... Continue Reading →

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