Opinions and discussion on content management by two of the biggest guys in the business. *Measured by combined weight

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Taking Content Global – Accounting

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Recently I’ve been asked to help others understand the challenges of global content management systems. I have been in this space for years and have previously focused on translation.  Some people think that’s all they will need and are  often amazed by the other challenges beyond language. I’ll be looking across the back office on challenges… Read More ›

Contract Life Cycle Management »

Contract Life Cycle Management from an ECM Perspective

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As I have researched the Contract Life Cycle Management (CLM) environment, I have been concerned about the lack of Enterprise Content Management (ECM) vendors paying attention to the space.  ECM solutions would be an obvious platform for these solutions.  While the majority of the ECM vendors ignore this, a couple of vendors have addressed this… Read More ›

Content Analytics »

Smart Capture is not Text Analytics

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One of the things that got me going again about Text Analytics was the claim by many vendors at the AIIM Conference 2016 that they support Text Analytics.  Most didn’t and here’s why. Zonal OCR and Smart Capture are Not Text Analytics In automated indexing of captured (or imaged) documents, there are two options Zonal… Read More ›

Information Professional »

Information Professionals – Why do we stay?

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I really enjoyed Pie’s article, “What is an Information Professional?”  His research on where many of us came from and what we wanted to be was interesting.  In his close, he asked for the story of our start.  It got me thinking.  Isn’t the more interesting question for any Information Professional, why do we stay? Being an… Read More ›

Back Office Content Solutions »

On Boarding is the HR Content Solution

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The challenge with any solution is identifying return on investment.  This is especially true in Enterprise Content Management (ECM) solutions where savings is workflow improvements or document accessibility are often difficult to quantify.  This has been the case for Human Resources departments trying to move to electronic Employee File Management (EFM) systems.  When HR went… Read More ›

OEM an ECM Platform »

ECM vendors should look to Oracle as a guide

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It’s nice to get back into a good conversation over the direction of Enterprise Content Management (ECM).  This time around it’s platform verses solution.  I brought up that ECM Is Not a Solution, It’s A Platform a few weeks back and last week Pie also stated that Content Management is a Platform.   While we share… Read More ›

ROI on Enterprise Content Management »

Getting Rid of Paper is Simple Arithmetic

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I’m going to be honest, selling “scan and store” is boring.  When I get asked the value of simply scanning all the documents in a file room and storing them in a repository with a simple index, I become Rainman.  “That will be $10,000 and you’ll have a 1-year return on investment.”  Usually no one… Read More ›

Records Management »

Let’s Not Forget Archive Documents

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I’ve found myself playing around archives for a few projects.  Usually it is for my blog Finnish Not Done, which would not exist if it were not for archives of the migration of Finnish people in the Americas.  I recently used archives for a story about AIIM’s early history, which got me thinking.  When talking… Read More ›

Enterprise Content Management »

Taking Content Global – Accounting

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Recently I’ve been asked to help others understand the challenges of global content management systems. I have been in this space for years and have previously focused on translation.  Some people think that’s all they will need and are  often amazed by the other challenges beyond language. I’ll be looking across the back office on challenges… Read More ›

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