Full Disclosure May 16, 2013Posted by Marko Sillanpää in Content Management.
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For those of you that have followed Lee and I for a while, you know that while we post independent views, Big Men on Content is our “night job” and we have day jobs to pay the bills. Lee said it best a few years back.. So while I quietly exited from my old role at EMC, I wanted to be up front on recently joining Hyland. I stand behind Lee’s words on our writings and plan to maintain that integrity. What I think you will see from me in the future is a broader view on the mid-market and solutions approach.
EMC World – First Impressions and Partner Summit May 6, 2013Posted by Lee Dallas in Content Management.
Tags: #emcworld, #mmtm13, Accenture, Big data, EMC
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I attended the Global Partner Summit this morning. First impressions at EMC World are great. There were several panel discussions from leadership and rather than a play by play I will just these take aways and random thoughts that stuck with me.
As an old airline guy I was pleasantly surprised to see that businesses technical challenges showing up over and over. The complexities of that market are ready made for everything we are doing with big data, analytics and unstructured information. From aircraft performance and customer service to my old stomping grounds in maintenance we are everywhere.
Anecdote from Pivotal CEO Paul Maritz : an airline CIO explained that a single trans-atlantic flight by a Boeing 777 could generate as much as 30 TB of data if we captured everything and that as more components become internet aware this will become a reality. Accenture’s subsidiary Navitarire for example is an ambitious offering taking on management all technology aspects of running an airline in the cloud and EMC technology is all over it. I will commit to learning more about this one.
In discussing the move to the cloud by our customers, Maritz also used the term third platform applications. I like this term much better than the weak attempts to get people ti use terms like Web 3.0. Certainly we see this in the content space as well and I’ll have more discussion on this front later in the week after the IIG keynotes and sessions get underway.
On the security front my take away is that we are witnessing the death of the perimeter. I would write a post on that but I have sworn off posts with death in the title. The RSA leadership called out the trend that soon the “internet of things” will result an expansion of the number of endpoints on the internet. Everything from refrigerators to jet engines (theres the airline reference) will have an IP address.While this expands our ability to understand what is happing to these devices in real time it also expands the risk. The industry focus in security needs to shift to accelerating the identification and responce to attack through real time intelligent analysis of the environment. Anti-virus and perimeter defenses are simply not able to defend your network at all of the potential points that the internet of things will create.
From a personal IIG perspective, we have certified over 75 partner solutions since relaunching that program and are seeing tremendous growth around solutions. Business models are changing and the partner ecosystem has to evolve with it and moving from a transactional services integration model to repeatable solution oriented relationships with our partners and customers is part of that transformation.
When I talk about partnering to people who don’t know what I do – I usually describe it in terms of being
- Entrepreneurial – It is symbiotic relationship where success of the business partner, the customer and EMC are equally important.
- Exponential – The reach and expertise of our partner ecosystem has the potential to take our joint solutions to levels we could never achieve on our own
- Essential – The market moves too fast for one organization to know everything about every opportunity and solve every problem alone.
These principles have not changed even as the platforms and business models do.
Lastly here is my personal list of sessions not to miss (check your schedule for time and location)
- Mike Mohen on Migrations and Upgrades
- Jeroen Van Rotterdam EMC Documentum Architecture & Overview
- Ed Bueche on Scalability and Performance
- Dave LeStrat on IIG Public Cloud Solutions
This is going to be an exciting week. Stop by the EMC Momentum section in the Solution Pavilion and don’t miss the hands on lab opportunities to see the products in action.
Will VACS be the End for ECM Platforms? April 18, 2013Posted by Marko Sillanpää in box.net, Content Management, Documentum, ECM, EMC, IBM, KnowledgeTree, Open Text, Salesforce, SambaCloud, Selectica, SpringCM, VACS.
Tags: box.net, Documentum, ECM, Enterprise content management, KnowledgeTree, Open Text, OpenText, Salesforce, SambaCloud, Selectica, VACS
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If we look back, ECM is a young space. It started back in 1998 at Documentum when they were the first vendor to look at both documents and web content together formally. Until then companies had either been documents (Documentum, FileNet, and OpenText) or web (Interwoven, Vignette, etc.). This transition was huge and really affected the players heavily. Having been in the starting line up during the second quarter of ECM it was an interesting time. And I see a lot of similarities today with a move to Value Added Content Solutions (VACS).
Successful conversations today are no longer about great library services or even content formats but how content adds value to existing business problems. It a shift in the conversation to how the content is being used rather than how it’s being created. It’s not about saving one person one hour of time once a week but rather how you save a thousand people one minute of time (quick math 52 hour in the former and 867 in the latter.) A great place to see this change is with VACS in the CRM (customer resource management) space.
The Last Architect April 2, 2013Posted by Lee Dallas in Consulting, Random Thoughts, Technology.
Much is written about the changing role of IT in organizations brought about by the cloud. I truly believe the days of corporate enterprise kingdoms commanding huge budgets and headcount are numbered. Moving to the cloud and SaaS is simply too compelling of a business argument not to pursue The downstream effects however are not fully realized. Having spent most of my career in some way affiliated with corporate IT I am curious how this new enterprise technology economy affects the growth of those just entering the job market. In one sense, IT heavy lifting first moved off shore and then it left the planet all together and into the cloud. The role that has not and will not float away though is the architect.
For all of the inefficiencies, IT organizations have produced one product that can come from few other sources. Technology savvy subject matter experts capable of connecting complex systems together in their head and on paper. I often descibed my role in the past as the guy who draws boxes on whiteboards, connects them with lines and then explains to developers what the lines are supposed to do. This oversimplified and self-deprecating description is still accurate. It is a skill however that comes less from academics or methodology than from experience.
I did not learn to do this in school. I learned the methodology and notation from books but not the ideas, passion and drive behind the business that the notation represents. There is a belief in the consulting world that every business is the same. That it is exactly like their last contract. To an extent that is true but commonality of competitors is not where advantage is born.
Where will the next generation of architects come from? Where will they pay their dues and learn how to navigate more than code trees and deliverables? How will they learn the corporate skills required to remove political obstacles blocking their technical objectives. As more vertical cloud solutions are implemented there will be fewer opportunities for the small, less risky projects to make mistakes on and learn what is really important in a 1000 line work breakdown structure.
The best architects in IT organizations are those that strike the balance between vision and pragmatism. Pushing the boundary of the possible while keeping the wheels from coming off. Moving and consolidating all of IT to the cloud does indeed make business more efficient but one day the most valuable guy on the team will be the one that knows how to do bring it back to Earth but he will have no where to learn the trade.
One Docbase To Rule Them All? January 23, 2013Posted by Lee Dallas in Documentum, ECM, EMC.
Tags: Database, Documentum, enterprise perspective, Oracle, software, Technology
We had an internal discussion on this topic today and I thought I would throw my response to the question out here for your consideration. So here is the question.
ECM in 2013 – Winds of Change January 4, 2013Posted by Lee Dallas in Content Management, Technology.
Tags: ECM, Autonomy, IBM, SharePoint, acquisition, OpenText, xCP, Enterprise content management, Cloud Content Management, 2013 Predictions
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I am looking forward to 2013 in the ECM market more than in the last five years. The thing that interests me more than anything else is change and this year promises to be anything but dull. The status quo is not just boring – it is dangerous. What follows are my thoughts on the major trends in enterprise content management that will affect our careers and choices in the coming year. Standard disclaimer – these are my opinions, observations and speculations not those of my employer. (more…)
2013 – Random Tech Predictions January 3, 2013Posted by Lee Dallas in Acquisitions, Technology.
Tags: 2013 Predictions, ECM, Google Glass, SAP
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In addition to the new year’s ECM trend post I decided to write a separate list of random tech predictions for those with shorter attention spans. Some are serious. Some less so. You can decide which is which.
- Google Glass has people expecting advances in wearable computing. Add electronic vision correction to VR and now it is something for people over 25. With an aging geek population in the US I think this broadens the appeal by addressing an actual need. Take a look at Pixel Optics. Reading up on the company I get the sense it is overtly clinical(i.e. boring). To be viable in the market this company needs to be acquired by someone with a cooler vision (pun intended).
- Someone please combine Google Glass with a wand so you can yell “Expelliarmus” at a guy on the street with the glasses and disable his device. VR graphics could be awesome. While your at it make “Avada Kadavra” delete their facebook account.
- SAP will acquire a cloud-based content management player – They have already invested in several but this is a logical next step and addition to the Ariba and Successfactors buys last year.
- Acquisitions in the Legal Matter Management space are made to go after disenchanted IWOV customers.Targets like Mitratech (if Vista Equity is ready to cash out). Expect IBM to be an early buyer following their StoredIQ purchase.
- Some legislature somewhere will suggest regulating Amazon Web Services and other platform cloud services as public utilities. (price controls, penalties for limiting access,etc.)
- The US Post Office explores even more business models including offering expanded computing services to businesses. Revenue is a huge problem for the USPS and though they have added electronic data exchange, electronic verification,etc. they need to find new money. If you think about it expanding into content archival is very possible. They are already delivering electronic data, why not offer to retain it for downstream access.
- HP begins selling off major assets of Autonomy to refocus on core business.
Time to put the crystal ball back in the closet until next year.
Autonomy & HP’s Autoimmune Response January 2, 2013Posted by Lee Dallas in Acquisitions, Autonomy, Content Management.
Tags: Autonomy, ECM, Hewlett Packard, Interwoven, Tower
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As I reflect on last year and look to 2013 (post to follow) here are a few year end thoughts on how the HP/Autonomy mess plays out. Autonomy and HP both had gathered an interesting collection of acquisitions in the the content, records, web and portal space before this questionable buy One thing two decades in business have taught me is that large organizations can be brutally vindictive when their honor is in question and their survival is challenged by a troubled acquisition. (more…)
2012 – Predictions Scorecard & Year in Review December 23, 2012Posted by Lee Dallas in Acquisitions, Content Management, Documentum, Dropbox, ECM, EMC, Open Text.
Tags: Cloud Computing, Documentum, Dropbox, ECM, EMC, Microsoft, Open Text Corporation, VMware
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Since we have averted the Mayan apocalypse I am collecting my 2013 predictions for the ECM market, Before that a few words about my scorecard for last year’s predictions. On average I have had better years. Still there was one or two predictions I can feel good about from last year’s post.
Taking Time to Explore SambaCloud December 5, 2012Posted by Marko Sillanpää in Autonomy, box.net, Content Analytics, Content Management, Documentum, Dropbox, ECM, Open Text, Salesforce, SharePoint, SpringCM.
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We’ve all been there, in a rush to get from point “A” to point “B” we end up missing the stops along the way. That’s the way I feel after first taking a look at Razmik Abnous and Ian Howells’ new start-up SambaCloud. My first cursory quick glance really did not show me what they were all about. So I’m glad I took some more time to really explore what SamabaCloud is about.
For those familiar with Documentum will recognize Razmik as a Founding Engineer for Documentum. So when his LinkedIn profile updated to say founder of SambaCloud, I had to take a look. I will say that as first glance I thought, “Oh. Ok. Interesting. Yet another content management company.” But after further digging and a presentation from Razmik and Ian I was thoroughly impressed. This was not Content Management but something a lot more. They had developed a tool that would cut repetitive research time within a collaborative interface.