This year’s AIIM Conference was a great networking and knowledge sharing opportunity. Over 40% of this year’s conference attendees were “first timers”. Because of this, AIIM had its first “AIIM First Timers Gathering” before the keynote and they offered me a great opportunity to co-host with Jessica Lombardo. Over 19 countries were represented at the... Continue Reading →
ECM or Content Services? What Is the Big Deal?
There has been some grumbling in the enterprise content management (ECM) space in recent days. It started with a quiet announcement on Gartner’s blog stating, “ECM is now dead (kaput, finite, an ex-market name). It’s been replaced by the term Content Services.” It should be expected that a term that defined not only a market... Continue Reading →
Why the Name “Enterprise Content Management” Matters
There has been a lot of conversation since one industry analyst announcemed of the death of Enterprise Content Management (ECM). I wrote about why the name change is such a big deal, in an article which was originally posted on Document Strategy. Practitioners like Laurence Hart, a.k.a. Word of Pie, have said that the name... Continue Reading →
Digital Transformation Brings New Back-Office Solutions
Traditionally, the focus of electronic document solutions has been on the large, paper-intensive processes that exist in the front office. The common back-office challenges of contract management, employee file management, and accounts payable ended up last on the list of priorities. However, digital transformation has put pressure on all parts of the organization to improve... Continue Reading →
Companies Still Look for Document Management Solutions not ECM
Last week I took a look at Gartner’s announcement that it would stop using the seventeen year industry standard term “Enterprise Content Management” (ECM) in favor of “Content Services” (CS) from the perspective of a practitioners. To me ECM has not been tied to a single product but instead a strategy. In a hope to... Continue Reading →
I’m Supposed to Stop Saying Enterprise Content Management?
A little hidden blog post on the Garnter website is stirring up conversations on the future of Enterprise Content Management (ECM). In it they said, “ECM is now dead (kaput, finite, an ex-market name), at least in how Gartner defines the market. It’s been replaced by the term Content Services, …” Let’s ignore the fact that... Continue Reading →
Turning the Page on Documentum
It’s been a busy week, but I finally got a chance to review all of the various messages on the deal close for EMC ECD. I should write something about the product and direction, but I’m not ready to do that just yet. You see, for many of us, ECD meant nothing. It was really... Continue Reading →
Predicting the Future of Documentum and EMC’s ECD
With the new year, I began a new endeavor. I am now a monthly contributor to DOCUMENT Strategy Media. In these articles I will be more focused on the business impacts of content management. This is my first article which was originally published on DOCUMENT Strategy Media. Please visit here for the original post. On September 12, 2016, OpenText... Continue Reading →
10 Most Popular Articles of 2016
This year BMOC took on a new format highlighting many of the different categories we follow, so I thought it would be interesting to recap the 10 Most Popular Articles of 2016. As expected the pending acquisition of EMC's ECD assets which include Documentum were most popular this year. Six out of ten articles address... Continue Reading →
Lost Knowledge Found – Content Integration
Finding documents is one of the biggest challenges for most organizations. This is supposed to become easier after implementing an Enterprise Content Management (ECM) solution, but when an organization has multiple platforms it becomes exponentially harder. The documents are under control but they have different ways they’re organized, they have different keywords, and are locked... Continue Reading →

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