Opinions and discussion on content management by one of the biggest guys in the business. *Measured by weight not volume
Here are the Top Five articles on Big Men On Content for 2017 Turning the Page on Documentum Hyland OnBase with Lexmark Perceptive Software? Say What? Rogue One and Data Management – A Galactic Problem Thoughts on the Kofax Sale – Hyland and Others Predicting the Future of Documentum and EMC’s ECD We also had... Continue Reading →
Gartner announced earlier this year that enterprise content management (ECM) was dead and that the industry’s focus should shift toward content services instead. While this caused some intense debate, most still agree that ECM technology is a service—not a business solution. This change became more evident in Gartner's 2017 "Magic Quadrant for Content Services Platforms."... Continue Reading →
There’s a lot of talk about the change in enterprise content management (ECM). There’s change in the name of ECM: One camp wants to call it “Content Services” and another “Intelligent Information Management,” while holdouts want it to stay the same. There’s change in the vendor landscape, as OpenText buys Documentum, Hyland buys ImageNow, and other... Continue Reading →
In case you missed it, we just hit the seven year itch with enterprise content management (ECM). It is that time when the industry takes a look at itself and reevaluates the universe. It usually starts with a brash statement that invokes a knee jerk reaction to change. We listen to the promises of perfection. ... Continue Reading →
Text analytics is a rather new concept in enterprise content management (ECM) and document management. Many organizations are using automatic categorization or classification of content, but this is only a small part of how text analytics can be used in organizations. Text analytics uses similar concepts to data analytics but adds specific abilities around natural language processing... Continue Reading →
It is about time we admit that a single repository for all documents within an enterprise will not be an achievable goal, at least for now. For 17 years, enterprise content management (ECM) and document management system (DMS) vendors have touted the ability of an enterprise to keep all content in one repository, so much... Continue Reading →
We worry about documents being accessed or manipulated without proper controls, but how often do we worry about documents being held captive? It’s easy to say there are billions of documents being held captive from their owners’ control in various ways. Honestly the number is in the trillions. Documents are locked inside defunct or arcane... Continue Reading →
Generating leads is a big part of the business for a software vendor, but too often, it is the weakest link. It often seems that the major qualification for telesales is the ability to fog a mirror. That American idiom that has you put a mirror under a body’s nose to see if it fogs... Continue Reading →
It’s clear that ECM technology is not currently changing, it has already changed. Gartner clarified their stance a few weeks ago and I shared my observations from the last few years. But while the debate over what we practitioners call Enterprise Content Management (ECM), Content Services, or Intelligent Information Management continues, for me it’s going... Continue Reading →
When you think of machine-authored content, do you envision a room full of Arnold Schwarzenegger “authornators” sitting in front of computer screens? According to Gartner’s 2016 Magic Quadrant for Enterprise Content Management, “By 2018, 20% of all business content will be authored by machines.” Reaching that 20% won’t be hard. Machine-authored content is not a... Continue Reading →
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