A Busy Year for ECM Investments

This was posted less than one hour before Open Text announced it would buy Documentum (a.k.a. EMC-ECD).  My assessment of the acquisition is here. You have to look closely but there’s really a lot going on in the financial world around Enterprise Content Management.  There is more out there than what will happen with Documentum. ... Continue Reading →

For ECM Solutions it’s Configuration versus Customization

For years I’ve been in discussions where the conversation bounced between “build” versus “buy: decisions for a ECM (Enterprise Content Management).  Before 2000, managing any large collection of documents, either to a specific business case or all documents, meant building your own document management system or buying an existing document management system.  Over the years,... Continue Reading →

Paper Still Rules Content in the Back Office

CIO Magazine pointed out that paper still rules the enterprise.  It added some validity to what I had been seeing in the last few years.  Having started with Documentum, we showcased solving “BIG” problems.  Reducing time to market for new drugs and managing complex aircraft manuals.  Back then, I rarely talked with the back office:... Continue Reading →

Xerox to Spinoff Business Process Outsourcing

After acquiring ACS back in 2010 for $6.5 billon, Xerox is changing directions and splitting off its business process outsourcing division.  It’s obvious that DocuShare will stay with Xerox.  The platform continues to hold a good position in the market.  The true outsourced scanning operations will become part of the new organization.  But what will... Continue Reading →

Trends in the Magic Quadrant

If you are looking for a guide to the “who’s who” of Enterprise Content Management, the Gartner Magic Quadrant is it. The vendors are measured on Completeness of Vision and Ability to Execute. Each vendor is plotted within a quadrant and categorized as either a; Niche Players, Visionaries, Challenger, or the coveted Leaders position. Recently... Continue Reading →

Will VACS be the End for ECM Platforms?

If we look back, ECM is a young space.  It started back in 1998 at Documentum when they were the first vendor to look at both documents and web content together formally.  Until then companies had either been documents (Documentum, FileNet, and OpenText) or web (Interwoven, Vignette, etc.).  This transition was huge and really affected... Continue Reading →

Burntsand the Latest Acquisition by Open Text

Yesterday Open Text announced that it was acquiring Burntsand for $11M CAD.  Considering Burntsand has reported a profit only once in the past nine years (in 2007), this is another "interesting play" for Open Text.  But does it really mean anything.  Burntsand is one of those Systems Integrators that you hear about in this space every so often. ... Continue Reading →

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