Opinions and discussion on content management and document management by one of the biggest guys in the business. *Measured by combined weight

Tag: ECM

Why Employers Should Support Continuing Education

Why the Certified Information Professional is Important. I’ve been part of a debate for a little while around continuing education.  I’m a fan of owning one’s own ECM career and posted on this before, but organizations also need to support their staff.   I think continuing education is critical and all too often most services organizations… Read More ›

On Boarding is the HR Content Solution

The challenge with any solution is identifying return on investment.  This is especially true in Enterprise Content Management (ECM) solutions where savings is workflow improvements or document accessibility are often difficult to quantify.  This has been the case for Human Resources departments trying to move to electronic Employee File Management (EFM) systems.  When HR went… Read More ›

Employee File Management is a good start for ECM

I was happy to see that there was at least one Back Office Content Solution that was being addressed by Enterprise Content Management (ECM) vendors.  There is no better example of an end user solution that uses core ECM technology than managing employee files.   Traditional ECM vendors like OpenText, Xerox and eFilecabinet are competing with… Read More ›

Smart Capture is not Text Analytics

One of the things that got me going again about Text Analytics was the claim by many vendors at the AIIM Conference 2016 that they support Text Analytics.  Most didn’t and here’s why. Zonal OCR and Smart Capture are Not Text Analytics In automated indexing of captured (or imaged) documents, there are two options Zonal… Read More ›

A “Full Featured” Contract Life Cycle Management Solution

In my survey of Contract Life Cycle Management (CLM) vendors, not one CLM vendor encompasses all of the current functionalities in a single solution. and some offer them at different levels.  Here is my “Dream Team” of features for a single CLM solution.  This is what each phase of CLM would look like if all… Read More ›

Back Office Content Solutions for State and Local Human Services

As I’ve been looking for out-of-the-box solutions that heavily rely on content, I’ve come to realize that these Back Office Content Solutions are everywhere.  When I started this research I didn’t know how many solutions to expect and how prolific these solutions were.  My real surprise was in human services benefits administration, the poster child… Read More ›

Can Text Analytics coexist with Information Governance?

The Text Analytics/ Predictive Analytics World conferences this month were eye opening.  I felt that I was standing on the edge of an abyss and trying hard to both look down but not fall in.  While predictive analytics is huge, especially in social media, text analytics is still looking for its opportunity.  At the vendor… Read More ›

Information Professionals – Why do we stay?

I really enjoyed Pie’s article, “What is an Information Professional?”  His research on where many of us came from and what we wanted to be was interesting.  In his close, he asked for the story of our start.  It got me thinking.  Isn’t the more interesting question for any Information Professional, why do we stay? Being an… Read More ›

ECM Take Away from Text Analytics World

Coming out of the April 2016 AIIM conference, I’ve had a renewed interested in text analytics.  There were a few sessions and a growing interest in text analytics.  It seemed that Information Professionals were being asked by their managers for examples to find value in their content repositories.  Unfortunately there were no use cases to… Read More ›

Will ECM vendors catch up to Back Office Content Solutions?

Back in March I was already telling the ECM industry that they were not alone.  I was researching a trend where I thought vendors were emerging that offered out-of-the-box back office content solutions that were being sold directly to business users.  I expected to find a few examples in each content-rich core business areas.  What… Read More ›