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Are Documentum’s Days Numbered? February 8, 2016

Posted by Marko Sillanpää in Content Management, Data Warehousing, dell, Documentum, ECM, EMC, Teradata.
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When Dell announced its intent to acquire EMC  I felt it was a sign of the end for Documentum.  Documentum’s fit was never really understood inside EMC.  It was even hard to keep up with the name changes.  Last year it was called the Enterprise Content Management Division, the most obvious one in a decade.  The rumors of a spin-off have been going on for years.  The TSG Group had a great post on this last year.  But I think this time it is out of Documentum’s hands. (more…)

Proof Finding ECM Platforms is Difficult February 2, 2016

Posted by Marko Sillanpää in Content Management, Documentum, ECM, EMC, FileNet, Hyland, OnBase, Open Text.
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I think most of the time, we in the industry take for granted that “everyone” knows what ECM (Enterprise Content Management) is.  If you have a document management problem, you suddenly miraculously figure out that what you really have is an ECM problem.  You then immediately discover the Gartner Magic Quadrant and you are ready to deploy.  I think that it is for this reason that there are so many vendors in the ECM space.

When I finished my first pass on Contract Management solutions for our index of ECM vendors, I found over 62 vendors.  I was amazed.  It started to show me the vast size of the small vendor space within ECM.  I wrote about this last year in “Two Guys and a Computer.”  But why is it so large?  My hypothesis is that it is hard to find the solution you need. (more…)

ECM is Not A Solution, It’s a Platform January 27, 2016

Posted by Marko Sillanpää in Content Management, ECM.
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I think it is time that ECM platform vendors face facts; Enterprise Content Management is not A solution.  I’m not saying that you can’t build a solution on an ECM.  In fact, document based solutions should be built on ECM platforms.  But there’s more to most solutions than just the document.

When ECM software first hit the market the challenge was with simply finding or managing documents.  Today, Businesses understand their needs around documents are evolving, even for those that have never heard of ECM.  They are not looking to just simply manage documents anymore.  Instead they are managing specific business processes that include documents as major or minor components.

Yet many ECM vendors are still having the same conversation.  “Sure we can manage document versions.”  Isn’t it time we elevated the conversation?  Customers buy solutions to solve “Business Problems”?  The need to managing documents is just the tip of the problem. (more…)

ISV – A Canary in the Coal Mine of Enterprise Software May 27, 2015

Posted by Lee Dallas in Content Management, Documentum, ECM.
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Recent acquisitions such as the OpenText/ICG deal and my role working with channel partners has led me to think a great deal about independent software vendors and their relationship to the enterprise products they surround. I have come the conclusion that in many respects the health of the ISV ecosystem can be a strong indicator of the strength of a product line and its potential for growth. In conversation I have taken to using the illustration that ISV’s are indeed the canary in the coal mine of enterprise software. (more…)

Could ECM Have Prevented the Sony Hack? January 26, 2015

Posted by Lubor Ptacek in Content Management.
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There were hundreds of data breaches last year but Sony Pictures won the prize for the most publicity received by a hack. Mostly that publicity came about because Dennis Rodman’s friends got to watch The Interview before any of us. Like the President of the United States said, we can’t tolerate that. We must prevent such cyber-attacks.

But how?

According to the media coverage, most of the stolen data was in the form of structured data such as employee salaries and social security numbers but also emails, documents, movie scripts, and video files – even entire full-feature movies. Over 100 terabytes of data have been allegedly stolen and a lot of it was unstructured data, content. From the little information we have about the hack, no ECM system was in place and the content was stolen from servers and employees computers running Windows. ECM has always been claiming to have the ability to ‘secure’ content, right?

So, would ECM have prevented the Sony hack?

(more…)

The Future of ECM – 2015 Edition January 21, 2015

Posted by Lee Dallas in Content Management.
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I have been asked the question several times over the last few weeks what I think the future of ECM looks like. Jeroen VanRotterdam (CTO, VP of Engineering EMC IIG) is in the middle of his own series about the future of documentum management (Part 1) and I encourage you to take a look. He begins looking at the very nature of a document itself. I am taking more of a market oriented approach.

To understand where we are going I believe we need to understand where we have been. I have written on this topic many times and it is interesting (for me at least) to go back into the archives and see how my own opinion has evolved. All of the ECM is dead posts get tiresome and this is not one of those. If anything it falls more in the camp of ECM never should have existed in the first place. (more…)

Two Guys and A Computer January 15, 2015

Posted by Marko Sillanpää in Content Management, ECM, Technology.
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Oddly I can’t go a month without someone asking me about an ECM competitor that I’ve never ever heard of before. I know I won’t ever know them all but it just surprises me how many vendors are out there. Sometimes, it’s like you put two guys together with a truck they think they are a moving company. Give two guys a computer and they think they can build an ECM platform. Heck sometimes it’s just one guy.

Now don’t get me wrong. The every space needs disruptions. And new vendors that challenge the status quo are a good thing. My problems is with some of these “two guys and a computer” vendors don’t offer anything more than what’s offered by the smallest ECM vendors Its a free market and all so why not. As they say, Caveat Emptor (more…)

There Can Be Only One (Repository)? January 13, 2015

Posted by Marko Sillanpää in cloud, Content Management, eDiscovery, Knowledge Management, Technology.
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For years I have believed in the Highlander principal (from the movie of the same name) for enterprise content management (ECM), There Can Be Only One.  I lived and breathed that mantra back at the millennial. The belief was that only one repository was what was needed for an ECM platform.  That was right then but it’s no longer right today.  Well I guess you can change the inflection, “Yeah, there can be only one.” (more…)

A Look Back at ECM Trends 2014 January 8, 2015

Posted by Lee Dallas in Content Management.
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My favorite post of the year to write is the ECM trends but before that a look back on last year’s post. In addition to a rambling diatribe on Big Content, I made a few very short observations on trends in 2014. (more…)

Scan-and-Store Gets No Respect November 4, 2014

Posted by Marko Sillanpää in Content Management, ECM, Scanning.
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It’s a conversation I get to have on a regular basis.  Lots of ECM practitioners see “scan-and-store” solutions as the low end of the ECM solution stack.    All you have to do is to look at how much paper is floating around an organization to see the opposite is true.  According to IDC, page volume from printers in 2012 was down 1.5% to 2.98 trillion pages.  Each year, over 100 million printers are sold.  That’s far from paperless.  But let’s ignore all the green aspects of paper, scan-and-store shows real ROI. (more…)

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