On Boarding is the HR Content Solution

The challenge with any solution is identifying return on investment.  This is especially true in Enterprise Content Management (ECM) solutions where savings is workflow improvements or document accessibility are often difficult to quantify.  This has been the case for Human Resources departments trying to move to electronic Employee File Management (EFM) systems.  When HR went... Continue Reading →

Smart Capture is not Text Analytics

One of the things that got me going again about Text Analytics was the claim by many vendors at the AIIM Conference 2016 that they support Text Analytics.  Most didn’t and here’s why. Zonal OCR and Smart Capture are Not Text Analytics In automated indexing of captured (or imaged) documents, there are two options Zonal... Continue Reading →

Back Office Content Solutions for State and Local Human Services

As I’ve been looking for out-of-the-box solutions that heavily rely on content, I’ve come to realize that these Back Office Content Solutions are everywhere.  When I started this research I didn’t know how many solutions to expect and how prolific these solutions were.  My real surprise was in human services benefits administration, the poster child... Continue Reading →

ECM Take Away from Text Analytics World

Coming out of the April 2016 AIIM conference, I’ve had a renewed interested in text analytics.  There were a few sessions and a growing interest in text analytics.  It seemed that Information Professionals were being asked by their managers for examples to find value in their content repositories.  Unfortunately there were no use cases to... Continue Reading →

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