Every one of us are living the Zoom life with our working days comprised of meeting after meeting on video. This shift will be one of the long lasting impacts of the pandemic as we have readjusted our expectations for what it means to meet together. Along with this comes the ability to easily record... Continue Reading →
Thinking about Generational Systems
Every week I meet with people struggling to decide what to do with aging platforms. We offhandedly refer to these as "legacy" which offends some vendors. They feel it is an epithet pointing out their age and frailty. I have more recently come to believe though this is a poor description because the term assumes... Continue Reading →
Reveille – Addressing the Content Services Experience
The evolution of ECM from monolithic content management to cloud content services requires rethinking many touch points for both creating and consuming content. It is more important than ever for the architects and IT owners of these user experiences to understand what external and internal integrations could affect the performance, stability and security of the... Continue Reading →
How AI Will Kill Unstructured Content
There are a plethora of marketing videos and analyst’s posts about new AI product's popping up everyday. While products could be evaluated ad nauseam, what I would like to focus on is what I think is the most interesting implication that this wave of affordable Enterprise AI suggests. The death of unstructured content. First some... Continue Reading →
Grow Your ECM Career
I can’t put a value on how important my ECM (Enterprise Content Management) network has been. Your network can be a support system when you’re trying to get through project hurdles, a reviewer for when you’re looking at changing a strategy and a source of a new opportunity if that need arises. Your network goes... Continue Reading →
Why the Name “Enterprise Content Management” Matters
There has been a lot of conversation since one industry analyst announcemed of the death of Enterprise Content Management (ECM). I wrote about why the name change is such a big deal, in an article which was originally posted on Document Strategy. Practitioners like Laurence Hart, a.k.a. Word of Pie, have said that the name... Continue Reading →
Digital Transformation Brings New Back-Office Solutions
Traditionally, the focus of electronic document solutions has been on the large, paper-intensive processes that exist in the front office. The common back-office challenges of contract management, employee file management, and accounts payable ended up last on the list of priorities. However, digital transformation has put pressure on all parts of the organization to improve... Continue Reading →
I’m Supposed to Stop Saying Enterprise Content Management?
A little hidden blog post on the Garnter website is stirring up conversations on the future of Enterprise Content Management (ECM). In it they said, “ECM is now dead (kaput, finite, an ex-market name), at least in how Gartner defines the market. It’s been replaced by the term Content Services, …” Let’s ignore the fact that... Continue Reading →
Rogue One and Data Management – A Galactic Problem
This is the most unapologetically nerdy post I have ever written. It also might contain what some consider spoilers of the new Star Wars movie, Rogue One. If you care then stop now. If you work in technology in general and content management specifically and don’t care about anything Star Wars you have other issues... Continue Reading →
ECM, AI and The Knowledge Worker
A few random thoughts to finish the week. In between bad movies on the plane I was thinking about how content management needs to evolve. The irony well described in the The Innovator's Dilemma is that the very innovations we used to drive change and create our business become mired in habit and dogma. We use... Continue Reading →
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