Opinions and discussion on content management and document management by two of the biggest guys in the business. *Measured by combined weight

Tag: ECM

Reveille – Addressing the Content Services Experience

The evolution of ECM from monolithic content management to cloud content services requires rethinking many touch points for both creating and consuming content. It is more important than ever for the architects and IT owners of these user experiences to understand what external and internal integrations could affect the performance, stability and security of the… Read More ›

How AI Will Kill Unstructured Content

There are a plethora of marketing videos and analyst’s posts about new AI product’s popping up everyday. While products could be evaluated ad nauseam, what I would like to focus on is what I think is the most interesting implication that this wave of affordable Enterprise AI suggests. The death of unstructured content. First some… Read More ›

Grow Your ECM Career

I can’t put a value on how important my ECM (Enterprise Content Management) network has been.  Your network can be a support system when you’re trying to get through project hurdles, a reviewer for when you’re looking at changing a strategy and a source of a new opportunity if that need arises.  Your network goes… Read More ›

Why the Name “Enterprise Content Management” Matters

There has been a lot of conversation since one industry analyst announcemed of the death of Enterprise Content Management (ECM).  I wrote about why the name change is such a big deal, in an article which was originally posted on Document Strategy.  Practitioners like Laurence Hart, a.k.a. Word of Pie, have said that the name… Read More ›

Digital Transformation Brings New Back-Office Solutions

Traditionally, the focus of electronic document solutions has been on the large, paper-intensive processes that exist in the front office. The common back-office challenges of contract management, employee file management, and accounts payable ended up last on the list of priorities. However, digital transformation has put pressure on all parts of the organization to improve… Read More ›

I’m Supposed to Stop Saying Enterprise Content Management?

A little hidden blog post on the Garnter website is stirring up conversations on the future of Enterprise Content Management (ECM).  In it they said, “ECM is now dead (kaput, finite, an ex-market name), at least in how Gartner defines the market. It’s been replaced by the term Content Services, …” Let’s ignore the fact that… Read More ›

Rogue One and Data Management – A Galactic Problem

This is the most unapologetically nerdy post I have ever written. It also might contain what some consider spoilers of the new Star Wars movie, Rogue One. If you care then stop now. If you work in technology in general and content management specifically and don’t care about anything Star Wars you have other issues… Read More ›

ECM, AI and The Knowledge Worker

A few random thoughts to finish the week. In between bad movies on the plane I was thinking about how content management needs to evolve. The irony well described in the The Innovator’s Dilemma is that the very innovations we used to drive change and create our business become mired in habit and dogma. We use… Read More ›

Why Employers Should Support Continuing Education

Why the Certified Information Professional is Important. I’ve been part of a debate for a little while around continuing education.  I’m a fan of owning one’s own ECM career and posted on this before, but organizations also need to support their staff.   I think continuing education is critical and all too often most services organizations… Read More ›

On Boarding is the HR Content Solution

The challenge with any solution is identifying return on investment.  This is especially true in Enterprise Content Management (ECM) solutions where savings is workflow improvements or document accessibility are often difficult to quantify.  This has been the case for Human Resources departments trying to move to electronic Employee File Management (EFM) systems.  When HR went… Read More ›