Opinions and discussion on content management and document management by one of the biggest guys in the business. *Measured by combined weight

Tag: Content Services Platforms

Roadmaps – The Ugly Truth

Every one has one question in mind when they ask me about the OpenText acquisition of ECD (Documentum). What about the roadmap? It is the wrong question. Our entire industry is addicted to selling the roadmap. Here is something you won’t hear anywhere else. You can’t actually buy one. No one ever reads the lawyer slide…. Read More ›

Digital Transformation Brings New Back-Office Solutions

Traditionally, the focus of electronic document solutions has been on the large, paper-intensive processes that exist in the front office. The common back-office challenges of contract management, employee file management, and accounts payable ended up last on the list of priorities. However, digital transformation has put pressure on all parts of the organization to improve… Read More ›

I’m Supposed to Stop Saying Enterprise Content Management?

A little hidden blog post on the Garnter website is stirring up conversations on the future of Enterprise Content Management (ECM).  In it they said, “ECM is now dead (kaput, finite, an ex-market name), at least in how Gartner defines the market. It’s been replaced by the term Content Services, …” Let’s ignore the fact that… Read More ›

Can Text Analytics coexist with Information Governance?

The Text Analytics/ Predictive Analytics World conferences this month were eye opening.  I felt that I was standing on the edge of an abyss and trying hard to both look down but not fall in.  While predictive analytics is huge, especially in social media, text analytics is still looking for its opportunity.  At the vendor… Read More ›

ECM Take Away from Text Analytics World

Coming out of the April 2016 AIIM conference, I’ve had a renewed interested in text analytics.  There were a few sessions and a growing interest in text analytics.  It seemed that Information Professionals were being asked by their managers for examples to find value in their content repositories.  Unfortunately there were no use cases to… Read More ›

Is Enterprise Content Management Done?

CMS Wire reported last week, “The way Rohit Ghai puts it, EMC Documentum is done … fully evolved, so to speak.  ‘No one is asking for more features or functions, he said.’” I wanted to ask, if no one’s asking for more features or functions, are you asking the right questions?  I will absolutely agree… Read More ›

It’s Not Just Customers that Buy the CLM Vision

As I dig deeper into Contract Life Cycle Management, I’m finding a lot of interesting tidbits.  I already said that I was surprised by how large the market is already.  My next big shock is that it’s not only customers that are buying CLM but the investment community as well.

Contract Life Cycle Management with Information Governance

Out-of-the-box CLM solutions often meet corporate counsel’s needs more efficiently than building a custom CLM solution on an Enterprise Content Management (ECM) platform.   What ECM platforms offer that the CLM vendors miss is Information Governance.  Information Governance is an accountability framework to ensure proper handling of both documents and information within an organization to meet… Read More ›

Let’s Talk Lexmark

I have to apologize that I have not been contributing to this blog recently. To be honest, besides the fact that I have been insanely busy actually selling, most recently I have been avoiding it because of the many acquisitions, rumors and bears (oh my) and I do not want to run afoul of the… Read More ›

For ECM Solutions it’s Configuration versus Customization

For years I’ve been in discussions where the conversation bounced between “build” versus “buy: decisions for a ECM (Enterprise Content Management).  Before 2000, managing any large collection of documents, either to a specific business case or all documents, meant building your own document management system or buying an existing document management system.  Over the years,… Read More ›