Roadmaps – The Ugly Truth

Every one has one question in mind when they ask me about the OpenText acquisition of ECD (Documentum). What about the roadmap? It is the wrong question. Our entire industry is addicted to selling the roadmap. Here is something you won’t hear anywhere else. You can’t actually buy one. No one ever reads the lawyer slide.... Continue Reading →

Digital Transformation Brings New Back-Office Solutions

Traditionally, the focus of electronic document solutions has been on the large, paper-intensive processes that exist in the front office. The common back-office challenges of contract management, employee file management, and accounts payable ended up last on the list of priorities. However, digital transformation has put pressure on all parts of the organization to improve... Continue Reading →

ECM Take Away from Text Analytics World

Coming out of the April 2016 AIIM conference, I’ve had a renewed interested in text analytics.  There were a few sessions and a growing interest in text analytics.  It seemed that Information Professionals were being asked by their managers for examples to find value in their content repositories.  Unfortunately there were no use cases to... Continue Reading →

Is Enterprise Content Management Done?

CMS Wire reported last week, “The way Rohit Ghai puts it, EMC Documentum is done … fully evolved, so to speak.  ‘No one is asking for more features or functions, he said.’” I wanted to ask, if no one’s asking for more features or functions, are you asking the right questions?  I will absolutely agree... Continue Reading →

Contract Life Cycle Management with Information Governance

Out-of-the-box CLM solutions often meet corporate counsel’s needs more efficiently than building a custom CLM solution on an Enterprise Content Management (ECM) platform.   What ECM platforms offer that the CLM vendors miss is Information Governance.  Information Governance is an accountability framework to ensure proper handling of both documents and information within an organization to meet... Continue Reading →

Let’s Talk Lexmark

I have to apologize that I have not been contributing to this blog recently. To be honest, besides the fact that I have been insanely busy actually selling, most recently I have been avoiding it because of the many acquisitions, rumors and bears (oh my) and I do not want to run afoul of the... Continue Reading →

For ECM Solutions it’s Configuration versus Customization

For years I’ve been in discussions where the conversation bounced between “build” versus “buy: decisions for a ECM (Enterprise Content Management).  Before 2000, managing any large collection of documents, either to a specific business case or all documents, meant building your own document management system or buying an existing document management system.  Over the years,... Continue Reading →

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