I'm going to be honest, selling “scan and store” is boring. When I get asked the value of simply scanning all the documents in a file room and storing them in a repository with a simple index, I become Rainman. “That will be $10,000 and you’ll have a 1-year return on investment.” Usually no one... Continue Reading →
Xerox to Spinoff Business Process Outsourcing
After acquiring ACS back in 2010 for $6.5 billon, Xerox is changing directions and splitting off its business process outsourcing division. It’s obvious that DocuShare will stay with Xerox. The platform continues to hold a good position in the market. The true outsourced scanning operations will become part of the new organization. But what will... Continue Reading →
ECM is Not A Solution, It’s a Platform
I think it is time that ECM platform vendors face facts; Enterprise Content Management is not "A" solution. I’m not saying that you can’t build a solution on an ECM. In fact, document based solutions should be built on ECM platforms. But there’s more to most solutions than just the document. When ECM software first... Continue Reading →
The Future of ECM – 2015 Edition
I have been asked the question several times over the last few weeks what I think the future of ECM looks like. Jeroen VanRotterdam (CTO, VP of Engineering EMC IIG) is in the middle of his own series about the future of documentum management (Part 1) and I encourage you to take a look. He begins looking... Continue Reading →
ECM Trends 2014 – We Don’t Need Big Content
A friendly reminder that all of the opinions expressed here are completely my own and not those of my employer's. I am late this year putting together my thoughts around trends for 2014 in ECM. To be frank many of the trends in ECM seem obvious with much already having been written about them. Everyone... Continue Reading →
Understanding ECM Is About Dialect
One thing I’ve learned over 15 years in ECM is that there are characteristics in individual systems and solutions that often come to the level of idiosyncrasies. The problem is that too often people on opposite sides of the table can argue against the same side of a solution for hours without realizing that both... Continue Reading →
Venture Investments in Content Analytics
To me Content Analytics has always been an intriguing field. When I saw what data mining could do with reporting on metadata stored within their vast databases, I was impressed. Being a believer of the 80% unstructured to 20% structured data in an enterprise, I saw the real power to be if someone could look... Continue Reading →
It Is More Than Metadata – The Meaning Behind The Mining
I am asked on a regular basis, "what do you do for a living" and I resorted long ago to just saying I work with computers. Most are just being polite and they really do not want to know any more than that. Every once in a while though my real job will pop up... Continue Reading →
Save, Sync, Share or Serve – Which Do You Really Need
The number of content management offerings in the cloud continues to expand and even for a "seasoned" ECM professional the ambiguous marketing and feature overlap can be confusing. I have been experimenting lately with several of them and have come to realize that while all of these applications at the most abstract level do exactly... Continue Reading →
Greatest Secret of IT Revealed
I am finally getting around to publishing a few posts from my info360 presentation in March where I was asked to speak again on Mobile Content Management. Hopefully by now everyone has at least admitted they need a mobile strategy so I thought I would address some of the trends overcoming what could be the... Continue Reading →
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