Lost Knowledge Found – Content Integration

Finding documents is one of the biggest challenges for most organizations.  This is supposed to become easier after implementing an Enterprise Content Management (ECM) solution, but when an organization has multiple platforms it becomes exponentially harder.  The documents are under control but they have different ways they’re organized, they have different keywords, and are locked... Continue Reading →

Trends in the Magic Quadrant

If you are looking for a guide to the “who’s who” of Enterprise Content Management, the Gartner Magic Quadrant is it. The vendors are measured on Completeness of Vision and Ability to Execute. Each vendor is plotted within a quadrant and categorized as either a; Niche Players, Visionaries, Challenger, or the coveted Leaders position. Recently... Continue Reading →

Adobe Acquires Day

Yesterday’s acquisition of Day Software by Adobe should not come as a surprise.  For those watching closely over the last seven years, Adobe has been trying to build their own Enterprise Content Management system.  Some would argue with little success.  What does come as a surprise is when.  In a time where the validity of... Continue Reading →

From Content to Cases

Check out my guest post on the case management vs. content management debate on the Fierce Content Management site. Another post on this topic comning soon title: "Just what is a case anyway?"

Burntsand the Latest Acquisition by Open Text

Yesterday Open Text announced that it was acquiring Burntsand for $11M CAD.  Considering Burntsand has reported a profit only once in the past nine years (in 2007), this is another "interesting play" for Open Text.  But does it really mean anything.  Burntsand is one of those Systems Integrators that you hear about in this space every so often. ... Continue Reading →

Do You Know Your SharePoint?

Like it or not SharePoint has become part of almost every enterprise.  The ease in which collaboration can be performed and with which sites can be deployed makes it very user friendly.  The free entry level product supports adoption too.  Interestingly IT lets it grow without the arguments for controls they placed on products like... Continue Reading →

Straight Talk in User Groups

It's that time of year again and everyone is deciding which conferences to attend. I enjoy speaking at user groups propably more than any other venue. I always make a point afterward to read the feedback to see if there is anything to improve upon. About a year ago I was priviledged to speak at all of the... Continue Reading →

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