From Content to Cases

Check out my guest post on the case management vs. content management debate on the Fierce Content Management site. Another post on this topic comning soon title: "Just what is a case anyway?"

Burntsand the Latest Acquisition by Open Text

Yesterday Open Text announced that it was acquiring Burntsand for $11M CAD.  Considering Burntsand has reported a profit only once in the past nine years (in 2007), this is another "interesting play" for Open Text.  But does it really mean anything.  Burntsand is one of those Systems Integrators that you hear about in this space every so often. ... Continue Reading →

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