Organizations have been quick to adopt social channels as a new communication mechanism. But the records aspect of these channels is often ignored. Control over instant messaging (AOL Instant Messenger) was ignored by trading companies fourteen years ago until word got out. But oddly, the problem is still happening today. As new social channels are… Read More ›
Twitter lost one of its most popular citizens last week as Alec Baldwin deleted his account after yet another 140 character rampage. I do not care at all about a social media tennis match between a reporter and an actor. It is an example though of a scenario that I hope will not lead to… Read More ›
To me Content Analytics has always been an intriguing field. When I saw what data mining could do with reporting on metadata stored within their vast databases, I was impressed. Being a believer of the 80% unstructured to 20% structured data in an enterprise, I saw the real power to be if someone could look… Read More ›
Thought leaders (hate that term) are all abuzz with the consumerisation of IT. What they mean is that the modern workforce now has the expectation that their technology will be as good as the stuff they use at home. At this point that fact is fairly obvious. We must be careful though not to fall… Read More ›
So I am stuck – uh I mean – happily serving on jury duty this week. The judges and clerk of the court are lightheartedly apologetic about the time we have to spend waiting around but at least they have provided free WIFI to take up the time. Good use of my tax dollars but… Read More ›
The world of collaboration is changing and EMC is making dramatic moves to address the portfolio’s relevance in the market. All of the legacy ECM vendors are struggling to maintain or redefine themselves in this space. There is no debating the fact that SharePoint was a tremendously disruptive product in the collaboration market and redefinition… Read More ›
I’m a casual Facebook user, but coming off of a one week Eastern Caribbean cruise has left me wonder, do marketers get it? I last took a long cruise ten years ago. It was the end of the internet bubble but on my cruise ship were four PCs. Even in a ship full of computer… Read More ›
Like many adopters of social media my age, I have three very different approaches to using LinkedIn, Twitter and Facebook.