Opinions and discussion on content management and document management by two of the biggest guys in the business. *Measured by combined weight

Back Office Content Solutions rss

End Users Don’t Care About Technology Terminology

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May 9, 2017

It’s clear that ECM technology is not currently changing, it has already changed.  Gartner clarified their stance a few weeks ago and I shared my observations from the last few years.  But while the debate over what we practitioners call Enterprise Content Management (ECM), Content Services, or Intelligent Information Management continues, for me it’s going… Read More ›

Like It or Not ECM Has Changed

While we are caught up debating the term Enterprise Content Management (ECM), we are missing the fact that ECM technology has already changed.  Last week Gartner clarified their statement on the end of ECM. While the need to manage content, a.k.a. documents, with an enterprise strategy still remains, the technology we use to manage that content… Read More ›

ECM Gets a Late Start on Back Office Solutions

In June 2016 I asked, “Will ECM vendors catch up to Back Office Solutions?”  I pointed out that Enterprise Content Management (ECM) vendors were missing the boat on content solutions being sold directly to end users.  These back office solution vendors don’t talk about “content” and do not see themselves as ECM vendors.  They might… Read More ›

Digital Transformation Brings New Back-Office Solutions

Traditionally, the focus of electronic document solutions has been on the large, paper-intensive processes that exist in the front office. The common back-office challenges of contract management, employee file management, and accounts payable ended up last on the list of priorities. However, digital transformation has put pressure on all parts of the organization to improve… Read More ›

November – Contracts Life Cycle Management Recap

Don’t miss our monthly recap of news, blog posts, and events from 35 Contract Life Cycle Management vendors.  Subscribe to this recap and get a copy of our 2016 Contract Life Cycle Management Buyer’s Guide. Here’s the big new from November. CIO Review – 20 Most Promising Enterprise Contract Management Solution Providers 2016 – Nov… Read More ›

There’s no difference between Global 2000 and Mid-Market for ECM

For way to long I’ve heard that there’s a difference between enterprise content management (ECM) at the “enterprise” level and at the “mid-market” level.  It seems that “enterprise” has taken to mean the Global 2000, rather than the type of decision.  Isn’t every organization an “enterprise”?  This has meant to some that the mid-market is… Read More ›

October – Contracts Life Cycle Management Recap

Don’t miss our monthly recap of news, blog posts, and events from 35 Contract Life Cycle Management vendors.  Subscribe to this recap and get a copy of our 2016 Contract Life Cycle Management Buyer’s Guide. Here’s the big new from the last month. COUPA IPO NEWS Coupa up 87% in Software IPO (10/6/16) – Tech… Read More ›

2016 Contract Life Cycle Management Buyer Guide Released

When I started down the path of looking at Contract Life Cycle Management (CLM) solutions a few months back, I wasn’t sure what I expected to find.  Very quickly I came to realize that Enterprise Content Management vendors barely recognize CLM vendors exist. Once I started my research, I quickly found that the CLM landscape… Read More ›

On Boarding is the HR Content Solution

The challenge with any solution is identifying return on investment.  This is especially true in Enterprise Content Management (ECM) solutions where savings is workflow improvements or document accessibility are often difficult to quantify.  This has been the case for Human Resources departments trying to move to electronic Employee File Management (EFM) systems.  When HR went… Read More ›

Employee File Management is a good start for ECM

I was happy to see that there was at least one Back Office Content Solution that was being addressed by Enterprise Content Management (ECM) vendors.  There is no better example of an end user solution that uses core ECM technology than managing employee files.   Traditional ECM vendors like OpenText, Xerox and eFilecabinet are competing with… Read More ›