Reveille – Addressing the Content Services Experience

The evolution of ECM from monolithic content management to cloud content services requires rethinking many touch points for both creating and consuming content. It is more important than ever for the architects and IT owners of these user experiences to understand what external and internal integrations could affect the performance, stability and security of the... Continue Reading →

OneDrive is Coming For You

Every so often, an up and coming software company will announce a new partnership with Microsoft adorned with a great deal of optimism. I cringe every time. These are not agreements made with the best interests of everyone in mind. Someone is eventually going to lose, and it will not be Microsoft. To be fair... Continue Reading →

How AI Will Kill Unstructured Content

There are a plethora of marketing videos and analyst’s posts about new AI product's popping up everyday. While products could be evaluated ad nauseam, what I would like to focus on is what I think is the most interesting implication that this wave of affordable Enterprise AI suggests. The death of unstructured content. First some... Continue Reading →

Roadmaps – The Ugly Truth

Every one has one question in mind when they ask me about the OpenText acquisition of ECD (Documentum). What about the roadmap? It is the wrong question. Our entire industry is addicted to selling the roadmap. Here is something you won’t hear anywhere else. You can’t actually buy one. No one ever reads the lawyer slide.... Continue Reading →

The Man With One RedBox

This is how the movie might start. Average Joe computer guy installs a new personal drive on his home network and discovers it is completely full. Terabytes of first run films, mini-series and TV shows. This can’t be legal. Nobody owns 5500 titles. Keep them or delete them. That is the question. A short amount... Continue Reading →

ECM, AI and The Knowledge Worker

A few random thoughts to finish the week. In between bad movies on the plane I was thinking about how content management needs to evolve. The irony well described in the The Innovator's Dilemma is that the very innovations we used to drive change and create our business become mired in habit and dogma. We use... Continue Reading →

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