Northwoods puts Text Analytics to a Good Use

Yesterday, Northwoods announced availability of Traverse, a text analytics solution for child welfare social workers.  The solution is designed to allow case workers to focus more on a child’s needs rather than needlessly reviewing case documents.  Traverse sifts through a case’s thousands of documents to give case workers quick insights into the people and key... Continue Reading →

Back Office Content Solutions for State and Local Human Services

As I’ve been looking for out-of-the-box solutions that heavily rely on content, I’ve come to realize that these Back Office Content Solutions are everywhere.  When I started this research I didn’t know how many solutions to expect and how prolific these solutions were.  My real surprise was in human services benefits administration, the poster child... Continue Reading →

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