The challenge with any solution is identifying return on investment.  This is especially true in Enterprise Content Management (ECM) solutions where savings is workflow improvements or document accessibility are often difficult to quantify.  This has been the case for Human Resources departments trying to move to electronic Employee File Management (EFM) systems.  When HR went... Continue Reading →

I was happy to see that there was at least one Back Office Content Solution that was being addressed by Enterprise Content Management (ECM) vendors.  There is no better example of an end user solution that uses core ECM technology than managing employee files.   Traditional ECM vendors like OpenText, Xerox and eFilecabinet are competing with... Continue Reading →