Opinions and discussion on content management by two of the biggest guys in the business. *Measured by combined weight

Tag: Enterprise Content Management

ECM Gets a Late Start on Back Office Solutions

In June 2016 I asked, “Will ECM vendors catch up to Back Office Solutions?”  I pointed out that Enterprise Content Management (ECM) vendors were missing the boat on content solutions being sold directly to end users.  These back office solution vendors don’t talk about “content” and do not see themselves as ECM vendors.  They might… Read More ›

Managing Documents outside the “Global 500”

So I’m taking a break at the AIIM conference, when someone asks to joins me.  Within a few moments I’m getting their pitch, “We’re an enterprise content management (ECM) company focused on the Global 500.”  I look at his badge to see a vendor name I don’t recognize.  In twenty years I learned so many… Read More ›

ECM or Content Services? What Is the Big Deal?

There has been some grumbling in the enterprise content management (ECM) space in recent days. It started with a quiet announcement on Gartner’s blog stating, “ECM is now dead (kaput, finite, an ex-market name). It’s been replaced by the term Content Services.” It should be expected that a term that defined not only a market… Read More ›

Why the Name “Enterprise Content Management” Matters

There has been a lot of conversation since one industry analyst announcemed of the death of Enterprise Content Management (ECM).  I wrote about why the name change is such a big deal, in an article which was originally posted on Document Strategy.  Practitioners like Laurence Hart, a.k.a. Word of Pie, have said that the name… Read More ›

Roadmaps – The Ugly Truth

Every one has one question in mind when they ask me about the OpenText acquisition of ECD (Documentum). What about the roadmap? It is the wrong question. Our entire industry is addicted to selling the roadmap. Here is something you won’t hear anywhere else. You can’t actually buy one. No one ever reads the lawyer slide…. Read More ›

Digital Transformation Brings New Back-Office Solutions

Traditionally, the focus of electronic document solutions has been on the large, paper-intensive processes that exist in the front office. The common back-office challenges of contract management, employee file management, and accounts payable ended up last on the list of priorities. However, digital transformation has put pressure on all parts of the organization to improve… Read More ›

I’m Supposed to Stop Saying Enterprise Content Management?

A little hidden blog post on the Garnter website is stirring up conversations on the future of Enterprise Content Management (ECM).  In it they said, “ECM is now dead (kaput, finite, an ex-market name), at least in how Gartner defines the market. It’s been replaced by the term Content Services, …” Let’s ignore the fact that… Read More ›

Can Text Analytics coexist with Information Governance?

The Text Analytics/ Predictive Analytics World conferences this month were eye opening.  I felt that I was standing on the edge of an abyss and trying hard to both look down but not fall in.  While predictive analytics is huge, especially in social media, text analytics is still looking for its opportunity.  At the vendor… Read More ›

ECM Take Away from Text Analytics World

Coming out of the April 2016 AIIM conference, I’ve had a renewed interested in text analytics.  There were a few sessions and a growing interest in text analytics.  It seemed that Information Professionals were being asked by their managers for examples to find value in their content repositories.  Unfortunately there were no use cases to… Read More ›

Is Enterprise Content Management Done?

CMS Wire reported last week, “The way Rohit Ghai puts it, EMC Documentum is done … fully evolved, so to speak.  ‘No one is asking for more features or functions, he said.’” I wanted to ask, if no one’s asking for more features or functions, are you asking the right questions?  I will absolutely agree… Read More ›