Opinions and discussion on content management and document management by two of the biggest guys in the business. *Measured by combined weight

Tag: Enterprise Content Management

4 Things You Can Learn Using Text Analytics

Text analytics is a rather new concept in enterprise content management (ECM) and document management. Many organizations are using automatic categorization or classification of content, but this is only a small part of how text analytics can be used in organizations. Text analytics uses similar concepts to data analytics but adds specific abilities around natural language processing… Read More ›

End Users Don’t Care About Technology Terminology

It’s clear that ECM technology is not currently changing, it has already changed.  Gartner clarified their stance a few weeks ago and I shared my observations from the last few years.  But while the debate over what we practitioners call Enterprise Content Management (ECM), Content Services, or Intelligent Information Management continues, for me it’s going… Read More ›

Like It or Not ECM Has Changed

While we are caught up debating the term Enterprise Content Management (ECM), we are missing the fact that ECM technology has already changed.  Last week Gartner clarified their statement on the end of ECM. While the need to manage content, a.k.a. documents, with an enterprise strategy still remains, the technology we use to manage that content… Read More ›

Grow Your ECM Career

I can’t put a value on how important my ECM (Enterprise Content Management) network has been.  Your network can be a support system when you’re trying to get through project hurdles, a reviewer for when you’re looking at changing a strategy and a source of a new opportunity if that need arises.  Your network goes… Read More ›

The Real Meaning of Text Analytics

Walk through any expo floor and chances are that you will see a half a dozen vendors touting “text analytics.” In document management, it’s the cool “new” topic. The problem is that text analytics is not new, and often, many of the vendors promoting its support use it themselves. Text analytics has been around for almost… Read More ›

Iron Mountain partners with OnBase

Iron Mountain’s “on again – off again” involvement in Enterprise Content Management (ECM) is “on again” this time with a partner, Hyland.  When ECM last saw Iron Mountain, it was selling its Records Management product line in 2011.  I didn’t see Iron Mountain’s Records Management software sales working back then.  It wasn’t in Iron Mountain’s… Read More ›

ECM Gets a Late Start on Back Office Solutions

In June 2016 I asked, “Will ECM vendors catch up to Back Office Solutions?”  I pointed out that Enterprise Content Management (ECM) vendors were missing the boat on content solutions being sold directly to end users.  These back office solution vendors don’t talk about “content” and do not see themselves as ECM vendors.  They might… Read More ›

Managing Documents outside the “Global 500”

So I’m taking a break at the AIIM conference, when someone asks to joins me.  Within a few moments I’m getting their pitch, “We’re an enterprise content management (ECM) company focused on the Global 500.”  I look at his badge to see a vendor name I don’t recognize.  In twenty years I learned so many… Read More ›

ECM or Content Services? What Is the Big Deal?

There has been some grumbling in the enterprise content management (ECM) space in recent days. It started with a quiet announcement on Gartner’s blog stating, “ECM is now dead (kaput, finite, an ex-market name). It’s been replaced by the term Content Services.” It should be expected that a term that defined not only a market… Read More ›

Why the Name “Enterprise Content Management” Matters

There has been a lot of conversation since one industry analyst announcemed of the death of Enterprise Content Management (ECM).  I wrote about why the name change is such a big deal, in an article which was originally posted on Document Strategy.  Practitioners like Laurence Hart, a.k.a. Word of Pie, have said that the name… Read More ›