The evolution of ECM from monolithic content management to cloud content services requires rethinking many touch points for both creating and consuming content. It is more important than ever for the architects and IT owners of these user experiences to understand what external and internal integrations could affect the performance, stability and security of the... Continue Reading →
End Users Don’t Care About Technology Terminology
It’s clear that ECM technology is not currently changing, it has already changed. Gartner clarified their stance a few weeks ago and I shared my observations from the last few years. But while the debate over what we practitioners call Enterprise Content Management (ECM), Content Services, or Intelligent Information Management continues, for me it’s going... Continue Reading →
Like It or Not ECM Has Changed
While we are caught up debating the term Enterprise Content Management (ECM), we are missing the fact that ECM technology has already changed. Last week Gartner clarified their statement on the end of ECM. While the need to manage content, a.k.a. documents, with an enterprise strategy still remains, the technology we use to manage that content... Continue Reading →
ECM or Content Services? What Is the Big Deal?
There has been some grumbling in the enterprise content management (ECM) space in recent days. It started with a quiet announcement on Gartner’s blog stating, “ECM is now dead (kaput, finite, an ex-market name). It’s been replaced by the term Content Services.” It should be expected that a term that defined not only a market... Continue Reading →
Why the Name “Enterprise Content Management” Matters
There has been a lot of conversation since one industry analyst announcemed of the death of Enterprise Content Management (ECM). I wrote about why the name change is such a big deal, in an article which was originally posted on Document Strategy. Practitioners like Laurence Hart, a.k.a. Word of Pie, have said that the name... Continue Reading →
I’m Supposed to Stop Saying Enterprise Content Management?
A little hidden blog post on the Garnter website is stirring up conversations on the future of Enterprise Content Management (ECM). In it they said, “ECM is now dead (kaput, finite, an ex-market name), at least in how Gartner defines the market. It’s been replaced by the term Content Services, …” Let’s ignore the fact that... Continue Reading →
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