Reveille – Addressing the Content Services Experience

The evolution of ECM from monolithic content management to cloud content services requires rethinking many touch points for both creating and consuming content. It is more important than ever for the architects and IT owners of these user experiences to understand what external and internal integrations could affect the performance, stability and security of the... Continue Reading →

End Users Don’t Care About Technology Terminology

It’s clear that ECM technology is not currently changing, it has already changed.  Gartner clarified their stance a few weeks ago and I shared my observations from the last few years.  But while the debate over what we practitioners call Enterprise Content Management (ECM), Content Services, or Intelligent Information Management continues, for me it’s going... Continue Reading →

Like It or Not ECM Has Changed

While we are caught up debating the term Enterprise Content Management (ECM), we are missing the fact that ECM technology has already changed.  Last week Gartner clarified their statement on the end of ECM. While the need to manage content, a.k.a. documents, with an enterprise strategy still remains, the technology we use to manage that content... Continue Reading →

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