Opinions and discussion on content management and document management by one of the biggest guys in the business. *Measured by combined weight

Tag: Business

Listen to Your Own Plumbers

Ron Miller’s piece on Changing the IT Plumber’s Image yesterday was excellent. Most businesses do not see the business value their own IT organizations can and SHOULD be providing. Instead of being seen as the experts who can expand the business through new technology, IT is just somebody you call when your virtual toilet backs… Read More ›

Writing a Blog and Keeping Our Job

One of the highest compliments we get is when people acknowledge the relative degree of neutrality we maintain and still manage to keep our jobs at EMC. It is not an easy thing to do. I have had this conversation so often lately I thought I would share some things about the blog that help… Read More ›

When Does a Case Become a Project

I have been struggling with this question lately. What is the real difference between a Case and a Project? I have a certain set of conditioned responses that made me immediately assume they are of course very different but the more I look the more blurry the lines become. I’ll admit it is late and… Read More ›

COE – Just another word for bottleneck

Experience in and out of them has taught me that Centers of Excellence are rarely if ever that – excellent. They are the most well intentioned of things at the beginning and often add value. The problem is the concept never really goes away on its own once in place. COE’s are more often than… Read More ›

Open Text Acquires Output Management Vendor StreamServe

After a bit of a lull during the ECM 2010 marketing hoopla, Open Text announced it is acquiring StreamServe, a document output vendor. Of all OT’s recent acquisitions, this one makes the most sense to me. There is little or no overlap against their current product set and StreamServe’s position in the ERP space in… Read More ›