Yesterday, Northwoods announced availability of Traverse, a text analytics solution for child welfare social workers. The solution is designed to allow case workers to focus more on a child’s needs rather than needlessly reviewing case documents. Traverse sifts through a case’s thousands of documents to give case workers quick insights into the people and key... Continue Reading →
Lost Knowledge Found – Content Integration
Finding documents is one of the biggest challenges for most organizations. This is supposed to become easier after implementing an Enterprise Content Management (ECM) solution, but when an organization has multiple platforms it becomes exponentially harder. The documents are under control but they have different ways they’re organized, they have different keywords, and are locked... Continue Reading →
To the ECM Industry, “We are not alone!”
The Enterprise Content Management (ECM) industry is quickly coming to a junction. One I believe is as big as in 2000 when Electronic Document Management (EDMS), Web Content Management (WCM), and Digital Asset Management Vendors (DAM) came together to form Enterprise Content Management (ECM). While ECM vendors have been pushing the strength of a single... Continue Reading →
Paper Still Rules Content in the Back Office
CIO Magazine pointed out that paper still rules the enterprise. It added some validity to what I had been seeing in the last few years. Having started with Documentum, we showcased solving “BIG” problems. Reducing time to market for new drugs and managing complex aircraft manuals. Back then, I rarely talked with the back office:... Continue Reading →
Proof Finding ECM Platforms is Difficult
I think most of the time, we in the industry take for granted that “everyone” knows what ECM (Enterprise Content Management) is. If you have a document management problem, you suddenly miraculously figure out that what you really have is an ECM problem. You then immediately discover the Gartner Magic Quadrant and you are ready... Continue Reading →
Enterprise Content Management is too Vague
Almost a year ago, I posted an article about the challenge of keeping up with all of the various competitors in the Enterprise Content Management landscape. Having been in the ECM industry for 18 years, people expect you to know “every” vendor. The problem is you can easily discover a dozen new vendors with a... Continue Reading →
Informative Graphics is acquired by Open Text
(updated below) The announcement that Open Text bought Informative Graphics came to me as bit of a surprise. Not because it didn't make sense but because it took so long for someone to pick them up. Well it was a little odd that it was OpenText considering they purchased Spicer back in 2008. Informative Graphics,... Continue Reading →
Why We Have an (Enterprise) Content Management Problem
I started to reply to Pie's latest post, "Why We Don’t Have an Enterprise Data Management Problem" but it got longer than a paragraph. So I thought I'd blog instead. I'm not sure I agree that "The ECM mindset is the broken part." To focus on the old Highlander rule, "There Can Be Only One"... Continue Reading →
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