Opinions and discussion on content management and document management by two of the biggest guys in the business. *Measured by combined weight

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End Users Don’t Care About Technology Terminology

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May 9, 2017

It’s clear that ECM technology is not currently changing, it has already changed.  Gartner clarified their stance a few weeks ago and I shared my observations from the last few years.  But while the debate over what we practitioners call Enterprise Content Management (ECM), Content Services, or Intelligent Information Management continues, for me it’s going… Read More ›

Like It or Not ECM Has Changed

While we are caught up debating the term Enterprise Content Management (ECM), we are missing the fact that ECM technology has already changed.  Last week Gartner clarified their statement on the end of ECM. While the need to manage content, a.k.a. documents, with an enterprise strategy still remains, the technology we use to manage that content… Read More ›

Grow Your ECM Career

I can’t put a value on how important my ECM (Enterprise Content Management) network has been.  Your network can be a support system when you’re trying to get through project hurdles, a reviewer for when you’re looking at changing a strategy and a source of a new opportunity if that need arises.  Your network goes… Read More ›

ECM Gets a Late Start on Back Office Solutions

In June 2016 I asked, “Will ECM vendors catch up to Back Office Solutions?”  I pointed out that Enterprise Content Management (ECM) vendors were missing the boat on content solutions being sold directly to end users.  These back office solution vendors don’t talk about “content” and do not see themselves as ECM vendors.  They might… Read More ›

Information Professionals – Why do we stay?

I really enjoyed Pie’s article, “What is an Information Professional?”  His research on where many of us came from and what we wanted to be was interesting.  In his close, he asked for the story of our start.  It got me thinking.  Isn’t the more interesting question for any Information Professional, why do we stay? Being an… Read More ›

The Information Professional – Advocate

Another important role of the Information Professional is that of content advocate.  This is not a gatekeeper role.  It’s a role that ensures the best solution for a particular case is implemented and that the content is managed within the guidelines of corporate standards.  Information Professionals look at specific content requirements first, regardless of where and… Read More ›

The Information Professional – Software Diplomat

As people use more web and mobile applications in their personal lives, they’re expecting more out of technology in their professional lives. The role of the Information Professional has become even more important in these new buying cycles.  The Information Professional is to minimize the costs, both in time and money, to the rest of… Read More ›

Own Your ECM Career

Did any of us choose enterprise content management (ECM) as our career path when we joined the workforce?  While there are degree programs in information studies, I think most of our paths were accidental.  While we may have accidentally entered ECM, the decision to stay has been our own choice.  Still we often don’t look… Read More ›

What I Got Out of AIIM 2016

I attended my first AIIM conference in over 13 years.  Rarely have I felt so energized to be in this industry.  I heard some interesting things, learned my favorite quote and came up with some interesting thoughts.  The best part of AIIM was that I added some great new people, and great minds, to my… Read More ›

Why ECM Vendor and Partner Should Support AIIM’s CIP Program

Yesterday, Jesse Wilkins provided an update on the new CIP (Certified Information Professional) exam.  This program is a good thing for the ECM (Enterprise Content Management) ecosystem, but it needs support from ECM vendors and their partners.  Why should vendors and partners care?  I’ll give you three reasons and they all involve money. 1.  CIP Cuts… Read More ›