Walk through any expo floor and chances are that you will see a half a dozen vendors touting “text analytics." In document management, it's the cool “new” topic. The problem is that text analytics is not new, and often, many of the vendors promoting its support use it themselves. Text analytics has been around for almost... Continue Reading →
Iron Mountain partners with OnBase
Iron Mountain’s “on again - off again” involvement in Enterprise Content Management (ECM) is “on again” this time with a partner, Hyland. When ECM last saw Iron Mountain, it was selling its Records Management product line in 2011. I didn’t see Iron Mountain's Records Management software sales working back then. It wasn’t in Iron Mountain’s... Continue Reading →
Contract Lifecycle Management Recap for March 2017
Our recap of March’s news in Contract Life Cycle Management. Subscribe to this recap and get a copy of our 2016 Contract Life Cycle Management Buyer’s Guide. Follow our blog, Big Men On Content, for our insights on Contract Life Cycle Management, Enterprise Content Management and Information Governance. Icertis Secures $25 Million in Series C Funding (3/29/17) The $25 million... Continue Reading →
ECM Gets a Late Start on Back Office Solutions
In June 2016 I asked, “Will ECM vendors catch up to Back Office Solutions?” I pointed out that Enterprise Content Management (ECM) vendors were missing the boat on content solutions being sold directly to end users. These back office solution vendors don’t talk about “content” and do not see themselves as ECM vendors. They might... Continue Reading →
Managing Documents outside the “Global 500”
So I’m taking a break at the AIIM conference, when someone asks to joins me. Within a few moments I’m getting their pitch, “We’re an enterprise content management (ECM) company focused on the Global 500.” I look at his badge to see a vendor name I don’t recognize. In twenty years I learned so many... Continue Reading →
My AIIM 2017 Takeaway
This year’s AIIM Conference was a great networking and knowledge sharing opportunity. Over 40% of this year’s conference attendees were “first timers”. Because of this, AIIM had its first “AIIM First Timers Gathering” before the keynote and they offered me a great opportunity to co-host with Jessica Lombardo. Over 19 countries were represented at the... Continue Reading →
ECM or Content Services? What Is the Big Deal?
There has been some grumbling in the enterprise content management (ECM) space in recent days. It started with a quiet announcement on Gartner’s blog stating, “ECM is now dead (kaput, finite, an ex-market name). It’s been replaced by the term Content Services.” It should be expected that a term that defined not only a market... Continue Reading →
Why the Name “Enterprise Content Management” Matters
There has been a lot of conversation since one industry analyst announcemed of the death of Enterprise Content Management (ECM). I wrote about why the name change is such a big deal, in an article which was originally posted on Document Strategy. Practitioners like Laurence Hart, a.k.a. Word of Pie, have said that the name... Continue Reading →
Roadmaps – The Ugly Truth
Every one has one question in mind when they ask me about the OpenText acquisition of ECD (Documentum). What about the roadmap? It is the wrong question. Our entire industry is addicted to selling the roadmap. Here is something you won’t hear anywhere else. You can’t actually buy one. No one ever reads the lawyer slide.... Continue Reading →
Digital Transformation Brings New Back-Office Solutions
Traditionally, the focus of electronic document solutions has been on the large, paper-intensive processes that exist in the front office. The common back-office challenges of contract management, employee file management, and accounts payable ended up last on the list of priorities. However, digital transformation has put pressure on all parts of the organization to improve... Continue Reading →
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