Opinions and discussion on content management by two of the biggest guys in the business. *Measured by combined weight

ROI on Enterprise Content Management rss

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Getting Rid of Paper is Simple Arithmetic

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February 18, 2016

I’m going to be honest, selling “scan and store” is boring.  When I get asked the value of simply scanning all the documents in a file room and storing them in a repository with a simple index, I become Rainman.  “That will be $10,000 and you’ll have a 1-year return on investment.”  Usually no one… Read More ›

The ROI on ECM – Calculating Search Efficiency

Too often the real value of a distribution channel, or site, goes unknown.  Information is published with the expectation that the reader will find it.  Unlike In a Field of Dreams, “Build it and they will come” is not necessarily accurate.  People will visit a site once or twice but if they can’t get what… Read More ›

The ROI on ECM – Calculating Cost of Content

The cost of content is the most basic level of measure in the content management space.  If there is one basic measure that library services, the core of content management, should bring to any installation is a reduction in the Cost of Content.  By simply calculating the Cost of Content before and after the installation… Read More ›

The ROI on ECM – Estimating Storage

Lee and I were talking and one of the most common questions we hear from clients implementing or managing a content management system is how to calculate a return on their system.  Companies end up spending hundreds of thousands to millions of dollars on a CMS system with no idea of how to track the… Read More ›