Opinions and discussion on content management and document management by two of the biggest guys in the business. *Measured by combined weight

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Three ways Hurricane Matthew reminded me of Compliance

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October 24, 2016

At the beginning of October (2016), I had to put everything on hold and address a category 5 hurricane headed my way.  (That means 157mph winds.)  As I prepared, I was reminded of surviving Julio in open water in a sailboat in 2008.  The lessons I learned growing up helped to understand what we were… Read More ›

The Hamburger and the Sea of Documents

Papa’s (Ernest Hemingway’s) Favorite Hamburger Ernest Hemingway was the original “Most Interesting Man in the World.”  In 2002 when I heard that Hemmingway’s library in Cuba would be digitized I pushed for Documentum to get involved.  I was ready to volunteer my skills and my vacations to the effort.  Documentum didn’t, but I didn’t forget the… Read More ›

Let’s Not Forget Archive Documents

I’ve found myself playing around archives for a few projects.  Usually it is for my blog Finnish Not Done, which would not exist if it were not for archives of the migration of Finnish people in the Americas.  I recently used archives for a story about AIIM’s early history, which got me thinking.  When talking… Read More ›

Records Management Programs Need a Diet

Last week at the AIIM Conference, I noticed that lots of companies are looking for the quick win on records management.  There’s no such thing.  Users need to realize records management is like a diet.  At my annual physical my doctor keeps telling me to eat right and exercise.  I do neither, so can I… Read More ›

Getting Rid of Paper is Simple Arithmetic

I’m going to be honest, selling “scan and store” is boring.  When I get asked the value of simply scanning all the documents in a file room and storing them in a repository with a simple index, I become Rainman.  “That will be $10,000 and you’ll have a 1-year return on investment.”  Usually no one… Read More ›

Social Content is on the Record as being Record Content

Organizations have been quick to adopt social channels as a new communication mechanism.  But the records aspect of these channels is often ignored.  Control over instant messaging (AOL Instant Messenger) was ignored by trading companies fourteen years ago until word got out.  But oddly, the problem is still happening today.  As new social channels are… Read More ›

Digital Archiving and Hemingway’s Hamburger Recipe

Being in this space for too many years to count, I’ve often been pleased to see that there are altruistic ECM projects going on.  Something as Lee would put it, “wasn’t putting toilet seats on the internet.”  I really enjoy the work I can do with non-profits and it just puts an extra pep-in-your-step when… Read More ›

Thoughts on the Ethics of Retention Policies

Several weeks ago Ron Miller wrote a piece about a potential smoking gun email in the Google/Oracle Java patent suit where he cites Cyrus Mistry’s 2010 AIIM keynote. As Ron recalls, Mistry declared “Everyone gets access to all data and keep it forever.”  I was at the same event and my reaction at the time… Read More ›

No Surprise, Iron Mountain Sells Records Management to Autonomy.

Some may have been surprised to see Iron Mountain selling it’s digital assets (read source code) for records management to Autonomy.  But not if you were looking at the big picture it’s not a surprise.  Well really it’s only the price tag that was a surprise.  For what Iron Mountain bought Mimosa last year for… Read More ›

Twas The Night Before Trial

Twas the night before trial and all through the office. Not a lawyer was stirring, not even the novice The papers were filed, all straight in their folders, The ones they had burned were down to a smolder