Opinions and discussion on content management by two of the biggest guys in the business. *Measured by combined weight

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Managing Documents outside the “Global 500”

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March 21, 2017

So I’m taking a break at the AIIM conference, when someone asks to joins me.  Within a few moments I’m getting their pitch, “We’re an enterprise content management (ECM) company focused on the Global 500.”  I look at his badge to see a vendor name I don’t recognize.  In twenty years I learned so many… Read More ›

My AIIM 2017 Takeaway

This year’s AIIM Conference was a great networking and knowledge sharing opportunity.  Over 40% of this year’s conference attendees were “first timers”.  Because of this, AIIM had its first “AIIM First Timers Gathering” before the keynote and they offered me a great opportunity to co-host with Jessica Lombardo.  Over 19 countries were represented at the… Read More ›

ECM or Content Services? What Is the Big Deal?

There has been some grumbling in the enterprise content management (ECM) space in recent days. It started with a quiet announcement on Gartner’s blog stating, “ECM is now dead (kaput, finite, an ex-market name). It’s been replaced by the term Content Services.” It should be expected that a term that defined not only a market… Read More ›

Why the Name “Enterprise Content Management” Matters

There has been a lot of conversation since one industry analyst announcemed of the death of Enterprise Content Management (ECM).  I wrote about why the name change is such a big deal, in an article which was originally posted on Document Strategy.  Practitioners like Laurence Hart, a.k.a. Word of Pie, have said that the name… Read More ›

Roadmaps – The Ugly Truth

Every one has one question in mind when they ask me about the OpenText acquisition of ECD (Documentum). What about the roadmap? It is the wrong question. Our entire industry is addicted to selling the roadmap. Here is something you won’t hear anywhere else. You can’t actually buy one. No one ever reads the lawyer slide…. Read More ›

Digital Transformation Brings New Back-Office Solutions

Traditionally, the focus of electronic document solutions has been on the large, paper-intensive processes that exist in the front office. The common back-office challenges of contract management, employee file management, and accounts payable ended up last on the list of priorities. However, digital transformation has put pressure on all parts of the organization to improve… Read More ›

Companies Still Look for Document Management Solutions not ECM

Last week I took a look at Gartner’s announcement that it would stop using the seventeen year industry standard term “Enterprise Content Management” (ECM) in favor of “Content Services” (CS) from the perspective of a practitioners.  To me ECM has not been tied to a single product but instead a strategy.  In a hope to… Read More ›

I’m Supposed to Stop Saying Enterprise Content Management?

A little hidden blog post on the Garnter website is stirring up conversations on the future of Enterprise Content Management (ECM).  In it they said, “ECM is now dead (kaput, finite, an ex-market name), at least in how Gartner defines the market. It’s been replaced by the term Content Services, …” Let’s ignore the fact that… Read More ›

Turning the Page on Documentum

It’s been a busy week, but I finally got a chance to review all of the various messages on the deal close for EMC ECD.  I should write something about the product and direction, but I’m not ready to do that just yet.  You see, for many of us, ECD meant nothing.  It was really… Read More ›

The Man With One RedBox

This is how the movie might start. Average Joe computer guy installs a new personal drive on his home network and discovers it is completely full. Terabytes of first run films, mini-series and TV shows. This can’t be legal. Nobody owns 5500 titles.