Save, Sync, Share or Serve – Which Do You Really Need March 15, 2012
Posted by Lee Dallas in Content Management.Tags: box.net, cloud, Cloud Computing, Content Management, Content management system, Dropbox, EMC Atmos, Wordpress
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The number of content management offerings in the cloud continues to expand and even for a “seasoned” ECM professional the ambiguous marketing and feature overlap can be confusing. I have been experimenting lately with several of them and have come to realize that while all of these applications at the most abstract level do exactly the same thing, make your content accessible from somewhere other than the device in front of you, they are not created equal,for the same people, or most importantly the same problem. (more…)
Greatest Secret of IT Revealed May 20, 2011
Posted by Lee Dallas in Content Management, ECM, mobile content.Tags: Content Management, ECM (record label), Enterprise content management, Mobile content
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I am finally getting around to publishing a few posts from my info360 presentation in March where I was asked to speak again on Mobile Content Management. Hopefully by now everyone has at least admitted they need a mobile strategy so I thought I would address some of the trends overcoming what could be the greatest barrier to mobile content management initiatives – your own IT organization.
A few years ago there was a series of TV specials titled Magic’s Biggest Secrets Finally Revealed – a delightfully campy set up where a masked magician breaks the code of silence and reveals how popular illusions are performed. Today in a similar vein I am breaking the IT code of political correctness and job preservation because there is a secret about your IT organization that you should know. This is however probably the worst kept secret – ever.
eDisovery Reviews used for potential Corporate Manslaughter case? March 30, 2011
Posted by Marko Sillanpää in ECM, eDiscovery.Tags: Content Management, ECM, eDiscovery
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A rather interesting report by Bloomberg, BP Executives may be charged with manslaughter from the Gulf Oil Spill. According to Bloomberg, “investigators are scrutinizing e-mails and other documents to determine what BP officials and the company’s drilling partners knew when they testified before Congress.” Document discovery is not new but since Enron we’re hearing more and more about it. Usually convictions or rulings have resulted in fines. But, “prosecutors have been looking at charges of involuntary manslaughter or seaman’s manslaughter”. meaning this situation may be the first highly visible manslaughter conviction of corporate executives done through eDiscovery. About 18 months ago I hypostasized that a murder conviction could be concluded from eDiscovery. That was seven months before the Deepwater Horizon oil spill. (On a side note New Orleans’s restaurant Drago’s still serves the best chargrilled oysters made with Gulf oysters.)
When Does a Case Become a Project March 18, 2011
Posted by Lee Dallas in Content Management.Tags: Business, Case Management, Content Management, Project management
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I have been struggling with this question lately. What is the real difference between a Case and a Project? I have a certain set of conditioned responses that made me immediately assume they are of course very different but the more I look the more blurry the lines become. I’ll admit it is late and I have been working fourteen hour days but I now hold the opinion that a least from the perspective of the data, there is no difference at all. The project is in the eye of the beholder.
In one conversation on this topic recently I was challenged that projects are single occurrences whereas cases are repetitive. Several hours later someone else made the exact same argument but in reverse. I fully expect the PMI crowd to storm the Bastille and pummel me with Gantt charts but hear me out. What do they have in common?
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Both are really time bound containers having fixed starting points and a linear progression to an end state. (think open to close and start to finish) Cases don’t appear to follow ordered progression but I am referring to STATE of the container not the flow of task execution.
Both contain tasks that can contain predecessors, dependencies, resources and there are common elements like calendar, events and milestones. I know you might say that cases don’t necessarily have these things. My argument is that they do – we just chose not to identify or manage them all the time.
The debate becomes oddly reminiscent to me of the structured vs unstructured data distinction I despise. Both are data but one confines the data to a rigid rectilinear construct while the other does not. Similarly projects might simply be thought of as cases where the entities managed are limited to those required to support the work break down structure and allocation of resources to task. I have a hard time though imagining a case management system where I would not want the option of applying these capabilities to every case.
There has been much conversation around the intersections of BPM, Case and Content Management and how the vendors bleed over into the others spaces. Maybe I just haven’t been asking the question in the right places but I don’t see project management coming up in conversation. The PM software space is comparatively mature but there are clearly basic project management capabilities that would enrich a case management if they were pervasive within the platforms.
Tell me what you think – Cases and Project – is there a difference or not?
Watson, Go Away. We don’t need you. March 17, 2011
Posted by Marko Sillanpää in Content Analytics, Content Management, Technology.Tags: Content Analytics, Content Management, ECM, Watson
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If there’s one thing I hate more than “Barney” press releases, it’s technology PR stunts. Most recently to the top of my list is IBM’s Watson. I’ve heard about Watson’s capabilities and possibilities from so many different people both inside and outside technology. Each not realizing what it is, a technology daredevil. I remember TV’s “Fall Guy” saying a daredevil needs to make something work once. I’ve had a few people proclaiming it’s validity to ECM, but after seeing an article from American Medical News Fresh from “Jeopardy!” Victory , Watson to take on health care”, I decided it was time to speak up.
Evaluating My 2010 ECM Predictions December 13, 2010
Posted by Lee Dallas in Content Management.Tags: box.net, Burntsand, Cloud Computing, Content Management, Day Software, EMC, IBM, Microsoft SharePoint, Nuxeo, OpenText, SharePoint, Web content management system
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Last year I made six predictions for the 2010 content management market. Unlike Jean Dixon though I am actually going to review my work. The thing about making predictions like this is there is no real accountability – That is what makes punditry so appealing. Nevertheless I am going to attempt an objective review anyway.
WikiLeaks, Expectations and ECM December 6, 2010
Posted by Lee Dallas in Content Management.Tags: Content Management, ECM, Wikileak
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The soul of consulting is oversimplification. Making big scary problems appear so simple in their solution that decision makers will commit to taking on solving them. Hopefully with your services. Pondering the WikiLeaks fiasco it seems to me this is a classic opportunity for enterprise content management consulting and a case where requirements and expectations failed to meet. (more…)
Are You Content With Content? October 12, 2010
Posted by Lee Dallas in Content Management, ECM, Technology.Tags: content, Content Management, ECM, Knowledge Management, semantic web
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Nobody got anywhere in the world simply by being content.
- Louis L’Amour
This was the Google quote of the day and as proof that I have been doing this job too long, in my head I put the emphasis on the wrong syllable. I read it con’-tent instead of con-tent’.
This made me wonder if I am getting anywhere with this? Am I con-tent’ with con’-tent. Or better yet can simply having content get you anywhere in the world. (more…)
Content Management, “Over the Next Hill” February 15, 2010
Posted by Marko Sillanpää in Content Management, ECM, SharePoint.Tags: Content Management, content manager, content warehouse, Documentum, ECM, filenet, Knowledge Management, Open Text, SharePoint, WCM
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Recently I had saw a strange slide put up on the wall. It simply said “Over the Hill”. It’s intent was not to look out a year or two into the future but to look ten years out. I thought hey what a great idea. Then I had a flash back to one of those “California Off-Sites” ten years ago, when someone asked me who would be our competitors in 2010. (My response? Oracle, Microsoft, and Google) So I thought maybe I should look forward another ten years.
