Thoughts on the Ethics of Retention Policies October 10, 2011
Posted by Lee Dallas in Content Management, ECM, Records Management.Tags: Archives and Records Management, Google, Records Management
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Several weeks ago Ron Miller wrote a piece about a potential smoking gun email in the Google/Oracle Java patent suit where he cites Cyrus Mistry’s 2010 AIIM keynote. As Ron recalls, Mistry declared “Everyone gets access to all data and keep it forever.” I was at the same event and my reaction at the time was similar to Miller’s. I found the position quaint and condescendingly naive. While I don’t recall a specific conversation I am sure that at some point I said – “eventually this will come back to bite them” and it appears that is what has happened.
There are several ordinary reasons why we implement records management and retention policies. Compliance with global privacy regulations for example. But in all cases we are trained in ECM that every piece of electronic data is potentially electronic evidence and you should purge it at the earliest opportunity. This is how I have advised customers for years and in the industry we build whole programs around it. The problem is this approach ignores one simple thing that is lost in the process. The truth. (more…)
GooglePlus and the Diet Coke Rocket Car September 17, 2011
Posted by Lee Dallas in Collaboration, Content Management, ECM, Technology.Tags: Facebook, Google, Google Wave, GooglePlus, LinkedIn, twitter
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I am ashamed that this is my first and probably only post on GooglePlus. Not since the Diet Coke and Mentos thing or Google Wave (hint hint) have so many people wanted to try something they saw on the internet. Yet last week I took an informal completely unscientific poll on Twitter and though the sample was small the verdict was unanimous. Nobody cared about G+ anymore. All of the thrill was gone. I took the poll because I found myself looking for a reason to keep at it and couldn’t think of one. Despite my personal bandwagonning it does not look like G+will supplant my comfortable social triumvirate of Facebook, Twitter & LinkedIn. (more…)
Losing My Revisions September 3, 2011
Posted by Lee Dallas in Content Management.Tags: ECM, ecmband, Humor
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This is odd even for me, but its Friday night and the Twitter meme was #ecmband so I started writing lyrics. (my sincere apololgies ) (more…)
When Was Your Last Technology “Refresher” August 30, 2011
Posted by Marko Sillanpää in Consulting, Content Management, Technology.add a comment
An assumption that one can make from our blog title is that I’m a big guy. And one big assumption I made is that I learned everything we need to about exercise when I got out of high school. No I’m not talking about how the latest elliptical machine works but the most basics of human exercise, running. As I would try out a new diet program, I would get to a point where I needed to add exercise into the mix. That would then lead me to walking and then ultimately running. And after a few times of trying to run I’d usually hit ”the wall” at 5 minutes. Ultimately I’d give up. Where’s that “Runner’s High”? But this time around I did something weird, I re-learned how to run.
I found a “new program” for running, called Couch to 5k. And now after my third weekly run of week six, I ran for 25 minutes straight. Only three weeks before I thought I was going to die trying to run for 3 minutes. Now I’m running longer than I ran in high school.
Technology evolves much faster than the human body. Too often many of us get into a rut thinking we know everything about our chosen technology. But maybe we need to remember the words of Socrates.
HP/Autonomy – I Wonder How This Meeting Went August 22, 2011
Posted by Lee Dallas in Acquisitions, Content Management, ECM.Tags: acquisition, Autonomy, Hewlett Packard, HP, HPQ
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I can’t stop wondering what this meeting was like. The CEO gets up, looks lovingly in the webcam and announces:
- we are going to scrap our previous investments in the mobile market (tablet, operating system, etc.)
- we are going to sell off the product line we are most known for by the general public
- we are going to ignore the results of our previous lackluster acquisitions in the space and buy a search company spliced together with records and WCM that primarily sells on premise software in the hope that it will take us to the cloud with higher margins
- we are going to pay twice what the company is worth
Once everyone can breathe again the polite golf clap and head nodding begins in the conference room. The guy that gave the boss a copy of that Malcolm Gladwell book in the office secret Santa exchange starts using his soon to be discontinued tablet to update his linkedin profile and fish for recommendations.
Quite a set up for a case study. Wonder how it will turn out.
You Were Listening – HP Buys Autonomy August 19, 2011
Posted by Marko Sillanpää in Acquisitions, Autonomy, Content Management, ECM, eDiscovery, Open Text.Tags: ECM, Microsoft, Autonomy, HP
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Well in the news yesterday, HP announced its plan to acquire Autonomy. I know “this is not the acquisition you were looking for” but it’s another major consolidation play. Back in the Summer of 2009, the rumor was Microsoft would buy Autonomy. I really didn’t see that happening. For me Microsoft had made its major play in ECM and Autonomy just didn’t fit the bill. My prediction, HP would buy Autonomy. I like the platform idea and how it fits well into HP multi-server strategy. There was some healthy debate on the subject.
So why now?
Video As Project Documentation July 22, 2011
Posted by Lee Dallas in Content Management.1 comment so far
Everybody hates doing documentation. Anyone who claims to enjoy doing should be on some kind of watch list. Robin East (@insidedctm) asked the question on twitter today
“project documentation: “documents” on their own are totally inadequate. Wikis are barely better. Anyone tried something else?”
The most effective documentation experience I ever had was the first where, as an afterthought, we incorporated video. (more…)
Folders Aren’t Born Bad July 9, 2011
Posted by Lee Dallas in Content Management, Documentum, ECM.4 comments
My name is Inigo Montoya. You killed my folder. Prepare to die.
Inspired by @piewords latest post, this is my contribution to the banter around whether or not folders should be voted off the island. You’ll find background in posts by Sean Hederman , Chris Riley and a cast of thousands in the comments. I thought this was a little long for a comment but I suggest you check them out. After reading it all though my take away was “Folders are familiar,fat,old and slow. Search is better but you probably need both to keep the old people happy.” (more…)
Stopping By Starbucks on a Friday Morning July 1, 2011
Posted by Lee Dallas in Content Management.Tags: Coffee, ecmfree, Humor, Starbucks
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Stopping By Starbucks on a Friday Morning
by Robert Froth
What exit? yes I think I know.
Across the bridge I have to go;
The meetings not too far from here
But first I must go find fresh joe
The barista glares with haughty sneer
Don’t you know the menu here?
No mocha, chai or coffee cake?
No hottest download of year?
Just coffee you want me to make?
He asks as if there’s some mistake.
The sound of caffeine as it steeps
He must think me an ancient flake.
The coffee’s lovely, dark and deep.
But I have promises to keep,
And miles to go before I sleep,
And miles to go before I sleep.
