Will VACS be the End for ECM Platforms? April 18, 2013
Posted by Marko Sillanpää in box.net, Content Management, Documentum, ECM, EMC, IBM, KnowledgeTree, Open Text, Salesforce, SambaCloud, Selectica, SpringCM, VACS.Tags: box.net, Documentum, ECM, Enterprise content management, KnowledgeTree, Open Text, OpenText, Salesforce, SambaCloud, Selectica, VACS
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If we look back, ECM is a young space. It started back in 1998 at Documentum when they were the first vendor to look at both documents and web content together formally. Until then companies had either been documents (Documentum, FileNet, and OpenText) or web (Interwoven, Vignette, etc.). This transition was huge and really affected the players heavily. Having been in the starting line up during the second quarter of ECM it was an interesting time. And I see a lot of similarities today with a move to Value Added Content Solutions (VACS).
Successful conversations today are no longer about great library services or even content formats but how content adds value to existing business problems. It a shift in the conversation to how the content is being used rather than how it’s being created. It’s not about saving one person one hour of time once a week but rather how you save a thousand people one minute of time (quick math 52 hour in the former and 867 in the latter.) A great place to see this change is with VACS in the CRM (customer resource management) space.
From Content to Cases June 8, 2010
Posted by Lee Dallas in Case Management, Content Management, Documentum, ECM, EMC, IBM, Open Text, SharePoint.add a comment
Check out my guest post on the case management vs. content management debate on the Fierce Content Management site. Another post on this topic comning soon title: “Just what is a case anyway?”
2010 Content Management Assumptions from Marko Sillanpaa December 17, 2009
Posted by Marko Sillanpää in Collaboration, Content Management, Documentum, IBM, Oracle, SharePoint, Technology.Tags: CCA, ceva, cloud, Documentum, ECM, filenet, mac, Open Text, SharePoint
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As the year comes to an end it’s time to look at the future. While many are looking to major predictions for next year, I thought I’d focus on the most obvious ones. These are the top five ECM assumptions that loom ahead in are day-to-day work lives 2010
Sorry Gartner, but the Magic’s Gone July 14, 2009
Posted by Marko Sillanpää in Content Management, Documentum, ECM, EMC, IBM, Oracle, SharePoint.Tags: Autonomy, content manager, Documentum, edocs, EMC, filenet, gartner, Hyland, Interwoven, magic quadrant, Open Text, Oracle, SharePoint, vignette
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In a few months the 2009 Gartner Magic Quadrant will magically appear. Vendors in the ECM space will proclaim their leadership positions and many a potential customer will make their enterprise decisions based on this outdated concept. Yes I said outdated. For years I would wait to see what they thought of the vendor landscape. It would help validate my own opions and show me a few new ideas. Maybe I’m finicky and I take peoples’ statements too literally but hey they’re the ones that say it. (more…)
What’s That Sound April 6, 2009
Posted by Lee Dallas in IBM.Tags: IBM, Sun
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That high pitched whistle is the sound of Sun’s share price falling since the talks with IBM broke down. OK – everybody – now’s you chance to sweep in and save Java (the language not the ticker symbol) and more important to us MySQL from the clutches of the blue meanies.
for the record – I’m not convinced that the deal going through is all bad but the chance to make a Beatles reference was too good to pass up.
Sun Turning Blue? March 18, 2009
Posted by Lee Dallas in Content Management, IBM.3 comments
Apoligies for the lack of posting – day job has me really busy at the moment but I had to throw this out there. Rumors and stories abound about IBM being in talks to buy Sun. While this is off our normal content management focus it is nevertheless significant. I shudder when I think about the impact of IBM controlling the fate of MySQL. It’s not that Sun has done such a stellar job there but there are so many tidbits of interestng technology that will ultimately get lost in the big Blue catalog.
See the Value in CEVAs March 13, 2008
Posted by Marko Sillanpää in Content Management, Documentum, ECM, EMC, IBM, Oracle.4 comments
Two years ago Gartner coined a new acronym CEVA, Content Enabled Vertical Applications, and it created some buzz in the enterprise content management space. Now I get a little lost here and have to think about what a Vertical means in software terms. Imagitek, a proclaimed CEVA, offers case management with specializations in contracts and legal documents. So to me this is a horizontal application with vertical customizations. So isn’t Open Text’s LegalKEY Solutions closer to a real CEVA? Rather than getting stuck on the definition let’s redefine CEVA as Content Enabled Value Application.
